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Im fairly certain it has to be with the CPU's AVX instructions. For some reason this game is SUPER Sensitive to ANY kind of CPU overclock regardless of voltage/stability etc. If i run an OC greater than 8700k's factory boost of 4700mhz it'll randomly crash to desktop with no error message. When i lock at 4700mhz its 100% no crashes. Confirmed this multiple times over. It may be the reason why many high end rigs are crashing compared to older stuff. The implementation of AVX on this game needs some serious looking into. As a possible temporary solution - I suggest anyone with a high end intel CPU run a minus 1 - 3 AVX offset. See if that makes any difference and gives more stability.
@1Pumpp I think you're spot on here. In trying to diagnose this issue yesterday and wondering about the stability of my overclock, I downloaded OCCT (https://www.ocbase.com/), put it on Large Dataset testing with AVX2 instructions, and it immediately crashed my system, so I knew that I was at the very least having some problems with AVX instructions. Every other game and aspect of my system was stable so I didn't have reason to believe I was having issues. I run with an AVX offset of 0 for my overclock, so I went back in to adjust LLC and core voltage settings and I can now complete a full AVX2 stability test with no errors and relatively low temps. Incidentally, I've not had any Apex crashes yet either... I'll keep playing to see if this was the root cause.
- 6 years ago@gehyvian i have 9900ks too and had same problem,i tested 4.8Ghz underclock my cpu by UEFI,now my APEX have no crush about 2days.
- 6 years ago
@VT41 I also tried the OCCT test and crashed after 6 mins. I have now made a reset in my bios to factory settings. I have so far played two games without crash but I will continue playing until it does. Its hard to know if the issue is fixed since the crash is so random. I also put avx 0.
- 6 years ago
@RylaiLUL @1Pumpp - I was able to play for 5 or 6 hours last night while streaming with no crashes. It looks like the fix for me was to return to factory clock speeds. Despite my system being completely stable according to all the benchmark/stability tests AND being able to play Apex on those settings for a couple months with no crashes... something they introduced in a recent patch has introduced stability issues on overclocked systems. I'll keep an eye on this issue because obviously we'd like to be able to play on overclocked rigs, but it's going to take a fix on Respawn's end, and based on the lack of activity or acknowledgement from them on this issue, I doubt it will be coming any time soon.
If anyone has ideas or needs me to troubleshoot an idea, I'm happy to help out.
- 6 years ago
@VT41OCCT shows no issue here but I did set the AVX instructions offset to -1 in my BIOS, and did not encounter the crash all evening. May be to early too tell though as I've had previous evenings with no crashes, and then some where every 3rd game dumped out, but I'm hopeful.
(Also finally got to experience the lovely DXGI_ERROR_DEVICE_REMOVED crash today! A first for me! 😉 ) - 6 years ago
I have been able to play now for 6h without a crash since i removed my oc settings.
I would like to say that it is fixed but it could crash again.
- 6 years ago@onikusukiiii4444 really? such * that you cant run the 9900ks at stock with apex, im gonna try that and see if it works
- 6 years ago
Yesterday I played all day without errors. In my case, resetting the frequency from 5000-4800, the memory from 4133 sl 17 to 3600 sl 16 made the game stable. With 5000 it freezes 100%. The overclocking of the video card is not affected. Someone wrote that the game is sensitive to AVX, I also think so, since there were errors with the AVX 2 test during full overclocking. My system is i7 9700k oc 5.0, video 2070s oc, memory 4133 sl 17.I hope it helped ..
- 6 years ago
Well, AVX offset -1 did not fix the issue. I just crashed to desktop with no error again. Going to try -2 now.
- 6 years ago@RylaiLUL helped me too, Till I underclocked my cpu to 4.3 GHZ which is my max Turbo value I played like 2,5 hours without any crashes.
- 6 years ago
hi, i had the same problems, just reset GPU and CPU ratio to default value and i can play 2-3 hours without crash. I also disable sli profile and in game graphic option -> default
- 6 years ago
My cpu and gpu run default settings still crash. I also oc my ram 3200 to 3600 and adjust value.
So I change my ram setting and just run default XMP. It's fine for me. I play good for three hours.
- 6 years ago
So i have played around 30 games since my specs post yesterday and i did not have a single crash since i went back one version before the latest Nvidia GPU drivers. I havent changed any OC / AVX or whatever, just went from the latest Nvidia drivers to the once before that release (441.87 in my case)
- 6 years ago
OK, AVX multiplier offset is now at -2. It appears to crash significantly less, but every once in a while, it will still dump me out to desktop like before.
- 6 years ago
My game crashes and now I have a time penalty? How is this right. Cant the game see I did not Alt 4? When it crashes to desktop ill get banned?
This a huge issue, soon I wont be able to play because your game crashes to desktop?
It never crashed till season 4
OriginID: prof_kong
PC: 9900k, 1080ti, 16gig ram
No overclocks, all on standard setup windows 10
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