Forum Discussion

5 years ago

Solved

PC becomes extremely slow after closing Apex Legends

So whenever I close apex my PC will either freeze just about completely or it becomes extremely slow, pages take long time to render, I don’t think I can use my taskbar either that or it’s takes a long time and I’m unable to restart/shutdown through windows and I have to do it through the button on my case. I’ve also tried rolling back my drivers and turning off g-sync along with repairing and reinstalling the game and origin. The problem exists on both steam and origin.

My specs:

GPU: EVGA XC3 3090 24 GB

CPU: 5900x

RAM: 64GB DDR4-3200

Mobo: Asus ROG Crosshair VIII Hero

Nvidia Driver Version: 466.27 & 466.11

OS Version: 20H2

Ex0ken
5 years ago
Well uh I did find the software that's causing the problem and it's one of the motherboard programs Armory Crate/Aura Creator/AI Suite 3. When I realized these programs weren't working upon the clean boot I reinstalled them and the problem came back.

4 Replies

EA_Atic
DICE Team
5 years ago
Hey, @Ex0ken make sure that all drivers for windows are up to date, also worth reinstalling the GPU drivers for your PC.

You can also try to do a clean boot to see if there any programs messing with APEX and turn off any overlay programs for example Discord or Nvidia experience.

Can you add a Dxdiag so we can see what hardware and drivers you have?

Let me know if this works or not for you. 🙂

/Atic
Ex0ken
5 years ago
Hey, @EA_Atic from what I can tell the clean boot has seemed to fix the issue. Not sure which of the programs could've caused the problem but I know a few that aren't the problem. I'm adding the txt files of od the Dxdiag stuff just in case It is still needed.
EADxDiag.txt194 KB
Ex0ken
5 years ago
Well uh I did find the software that's causing the problem and it's one of the motherboard programs Armory Crate/Aura Creator/AI Suite 3. When I realized these programs weren't working upon the clean boot I reinstalled them and the problem came back.
EA_Atic
DICE Team
5 years ago
Thanks for sharing! 🙂 @Ex0ken

/Atic