Forum Discussion

Viper8014's avatar
Viper8014
6 years ago

performance issues after the new update for apex legends

Apex lagging so much after the new update and sometimes not responding at all and have to restart it to make it may or may not work (and it always do the same) !!
uJamBo's avatar
uJamBo
6 years ago

this is your response to everyone darko maybe just maybe the tons of players getting this problem has decent internet and its your update thats the problem?

EA_Darko's avatar
EA_Darko
Icon for Community Manager rankCommunity Manager
6 years ago

Hey @uJamBo when issues such as this appear we need to try an narrow down the cause.  I tested the game just there and was able to play without issues. As such, if you are having issues with the connection then please try the steps I shared above and if they make no difference please share your UO Trace with us.


Darko

  • MyGunzGoBoom's avatar
    MyGunzGoBoom
    6 years ago

    EA the least useful here. maybe its the weather?

  • ThanksALOTT's avatar
    ThanksALOTT
    6 years ago

    @EA_Darko I'm also experiencing the same issue. Attached my UO trace.

    • EA_Darko's avatar
      EA_Darko
      Icon for Community Manager rankCommunity Manager
      6 years ago

      Your UO Trace is showing some incredibly high Ping times well before you get anywhere near the EA servers @ThanksALOTT.

      I would suggest trying the connection troubleshooting steps I shared above and if the issue continues it's no harm speaking with your ISP and showing them the results of your UO Trace.


      Darko

      • ThanksALOTT's avatar
        ThanksALOTT
        6 years ago

        Thanks for looking into it. I'm based in India and I'm trying to connect to US based EA servers in that UO trace so yeah my pings are naturally going to be high. @EA_Darko 

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