performance issues after the new update for apex legends
Apex lagging so much after the new update and sometimes not responding at all and have to restart it to make it may or may not work (and it always do the same) !!
Forum Discussion
EA_Darko
Community Manager
Community ManagerHey @Viper8014 based on the documents you supplied I can see clear issues with connection. Packet loss of any kind is a huge cause for concern and while 1% and 2% packet loss may not seem like much to you, it can be the difference between the game working or not.
Just because other games work without issue does not mean that all will. Every game is different and if your network settings are not set correctly or your ISP is routing your data in a strange way then you can have issues.
Have you been able to set your phone as a hot spot and connect using it to see if the issue remains there?
Darko
i'll try ...
me and a friend of mine have the exact same issuses since yesterday -.- it is pretty much unplayable - good internet machince etc.
they just say that its our network problem and they dont get it ....like if it was our network problem then why it only appered after this update not before it ...like wow
It has nothing to do with our internet conncetion i play with 10 diffrent people since the patch were released and the all of them have the same issue at the same time. Its just there servers are *. They were * before but now with the patch they just broke it. If the server stay like this you dont need to release season 2 cause no one will be able to play it anayway.
- EA_Darko
Please stop spreading misinformation @Viper8014.
As I advised you in my last post, your UO Trace is showing clear connection issues. You need to speak with your ISP in relation to improving your connection.
Darko
- EA_Darko
I am only trying to help you @Viper8014. I understand that you are frustrated but the UO Trace that you ran and shared shows clear connection issues. I have advised you of the best course of action to take, if the troubleshooting steps make no difference then you need to speak with your ISP as based on the information you provided I can see a clear connection issue on your end which will cause connection issues.
Darko
- @EA_Darko omg stop that if this is the kind of advice cuz that is making me more boiling mad ....ok i have a connection issue ok ..i believe u ....why it didn't show up in all the 400+ hour i played on this game ...i only want an answer for that ...i know that i have a connection issue ...i just want someone to answer this question for me ....
- EA_Darko
There could be any number of reasons why the issue has only recently appeared @Viper8014 and the best people to answer this question is your ISP.
Darko - EA_Darko
Show them the UO Trace and any half decent tech adviser will know immediately that you are having issues @Viper8014.
Any packet loss of 1% to 99% is a huge issue so jus highlight that to them.
Darko
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