Forum Discussion

hoooyeoni's avatar
4 years ago

Permanent Packet Loss and High Ping

Hello,

I am playing on PC that is connected to 500 mb/s GPON internet connection through the cable that is connected directly into the router.

No Wi-Fi. Only cable. 

And I play on the Frankfurt 1/Frankfurt 2 servers which give me 110-150ms ping. (which is really high for me as a competitive player!)

Packet loss is constantly changing between 1/0 and 5/0. Almost everyday, randomly goes to 25/10+ and more. 

How can I fix that? I want to get the lowest ping and no packet loss at all.

Please help me thoroughly, I have always played most of the games from EA but got into competitive gaming and stuck with apex legends

16 Replies

  • Same problem on any of Tokyo servers

    1Gbps GPON (KT OLLEH)

    Basically, it is a lottery.
    Matches are clearly hosted on very different servers, and while some matchers work flawlessly (low ping, no packet losses), others matches result in abnormally high ping and packet losses.
    May be it caused by some sort of cheating software? No idea, all I know is that my internet connection is superb and Apex tend to have connection lags for no reason.

  • Same problem in Germany. The packet loss has been between 10-30 for quite a while now and me AND the friends i am playing with run into the problem of not beeing able to reconnect to our lobbies after a match (this happens almost every game by now). Everytime this happens we have to close them via ALT+F4 because there is no other option to leave the match...

  • I getting the same problem on every server even with 20ms ping but my packet loss is on 40/50 sometimes 15/20~I'm from Malaysia, ISP is TMunifi.

    Download and upload speed test both on ookla speedtest and fast.com is 100mb/s down 50mb/s up ping is about 7ms~ 

    I didn't suffer those problem on others game but just Apex legend

  • sxarfaxe's avatar
    sxarfaxe
    4 years ago

    @TTG_Shura_Twitch wrote:

    I getting the same problem on every server even with 20ms ping but my packet loss is on 40/50 sometimes 15/20~I'm from Malaysia, ISP is TMunifi.

    Download and upload speed test both on ookla speedtest and fast.com is 100mb/s down 50mb/s up ping is about 7ms~ 

    I didn't suffer those problem on others game but just Apex legend


    Me too same. I’m from Malaysia. ISP is TM UniFi. My download speed the highest around 400mbps+ and stable connection with LAN cable but still

    having laggy matches and unable to go back to lobby after match ends. 

  • Hi I am from India having same issue since last 2 years tried everything but no luck so far My ISP is BSNL FTTH

    And using wired connection from router to PC

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