Re: How to get help with Apex Legends account bans and suspensions
I need to share my situation and also warn others, because this is getting out of hand.
I came back to Apex after a 2-year break. Saw the new bot mode, thought "cool, I can catch up on some battle pass challenges there." Didn't even play for a full week - and yesterday I got hit with a permanent bаn for gameplay enhancement.
No warning. No explanation. Just gone.
When I tried to appeal, I got nothing but copy-paste replies from an AI bot. Same generic response over and over. No human even looked at my case.
And here's the thing - I'm NOT alone in this.
There's a massive thread on the official EA forums with dozens of players reporting the EXACT same story:
- Returned after a long break
- Played the bot mode
- Got bаnned shortly after
- Appeal system just gives automated bot replies
Also, if you search Reddit, you'll find plenty of posts about false mass bans happening after bot lobbies. This isn't a coincidence anymore it's a pattern. The FIRST thing I saw on the forum when searching for 'false ban' was this thread, where many people have a similar problem: forums.ea.com
So let me get this straight:
- Respawn/EA adds a bot mode to the game
- Players use it as intended
- Their broken anticheat flags those players
- The appeal process is 100% automated with no human review
- And we're just supposed to accept it?
How does that make any sense? Why add a mode if playing it gets you bаnned?
I'm making this post for two reasons:
- To warn other returning players - if you just came back, be careful with the bot mode. You might get falsely flagged.
- To ask for help - if you've been through the same thing, please comment below. If enough of us speak up, maybe someone at EA/Respawn will actually notice and fix this mess.
I've already opened ticket #254199964, but I'm not holding my breath. At this point, I just want visibility.
Has anyone here actually managed to get a HUMAN to review their case after a false ban? Or are we all just shouting into the void?
