Community ManagerHi there, @Kylejoeasymac.
Thanks for reaching out to us. I'll try to help find out why this is happening. What system do you play on and are you on a wired or wireless connection?
Hi @EA_Aljo @I play on ps4, I use wireless internet but I did assume that it was my internet as first so I tried for a bit by using my lan cable connected to my router and plugging it directly to my Playstation. And it's not the internet because I get fairly good speeds between 5mbs-15mbs. Although i did call my ISP and had them send a technician out to see if the issue is on their side but the fault isn't theirs. I normally play at least 2 hours a day after work and sometime all night. I have not played in days due to this issue. It is really making the game unplayable
Thank you for your time
I already play on ping that's high due to the fact that iI'm from South Africa playing on Belgium and London servers. 250+ but I still play, enjoy and invest money into the game. So this is really a making me question playing this game in the future.
I truly enjoy this game, truth be told its the only i play and I'm very invested into it so could you please find a way to resolve this issue.
Thank you for your time
Community ManagerI would really highly advise that you stick to a wired connection. What you're experiencing is common with wireless. When you switched to a wire, did you also power cycle your equipment?
@EA_Aljo so I stuck to the wired internet as you said and i went on and played 2 matches. Yet again I've lost rp. Idk whats going on at this point but it is becoming very frustrating. Please find a way to resolve this issue because it is not my connection. Thank you for your time.
Community Manager
