Prediction error help

Hi @Demented_Pickle7, 

Which platform are you playing on? Did this just recently start happening? 

/Kent

I'm on pc and it just stared happening last week!

I play on dallas servers also

@Demented_Pickle7 

Got it, thanks!

Can we try out some connectivity troubleshooting steps to see if we can help stop this from happening? When you have the chance I'd recommend starting off with the basic connectivity steps from the EA Help website. Those can tackle a lot of the most common connectivity issues we see. 

Let me know how that goes once you've had a chance to give it a shot. Thanks again. 

/Kent

I have checked my connection and it's perfect on my end I can play other games fine as well it's just apex I'm having problems with

@Demented_Pickle7 

Gotcha, thanks. 

Have you tried setting a different DNS in Windows to see if that makes any difference at all? I've spoken with some others who have mentioned that using a different DNS can help with similar issues. 

You can change the DNS through the Windows TCP/IP Settings. For more information on how to get there check out the Microsoft Support website. If you choose Manual you can then enter a DNS of your own choosing. I usually go with the public Google DNS (primary DNS: 8.8.8.8, secondary DNS: 8.8.4.4), but if there's another public DNS you would rather use instead, that's OK as well. 

Let me know how that goes once you've had the chance. Thanks!

/Kent

Yes I have still having prediction error issues! 

@Demented_Pickle7 

Thanks for following up!

What type of network connection are you currently using? Is your system connected over WiFi, or does it use a network cable? 

/Kent

An ethernet cable! 

@Demented_Pickle7 

Got it, thanks!

Can you try running a UO Trace when you have a chance? That's a tool that would give us a more detailed look at the connection between your PC and the servers, so if there's something happening in between we might be able to spot it. For more information on how to run the test check out the EA Help website. 

Once you have the results please send them to me in a direct message. Thanks again!

/Kent