Prime gaming not actually linked to EA account?
It shows I successfully claimed the latest Prime Gaming thing which is the Electric Royalty skin bundle for Wattson, but I checked in the game and it wasn't there. I looked through some other responses which lead me to finding out that my amazon prime gaming account and my ea account aren't connected at all. I tried using another users answer which involves unlinking my accounts (there was none to begin with), then claiming another EA prime gaming thing, such as FIFA or Madden. I'm not sure what went wrong though, but the only two things on Prime gaming that are based on EA (Apex and Madden) have now both been claimed, yet my account still is not linked! Is there any other way to link up my Amazon Prime gaming account to my EA account to finally have my things show up in game?
Hey @ovuo6djb8xmt,
If your Prime Gaming account hasn't been connected to your EA Account, you should be able to go through these steps in order to get that linked:
https://help.ea.com/en/help/account/link-your-ea-account-to-prime-gaming/
You should see anything you've claimed waiting in-game after that point, but if you're still missing anything or aren't able to complete those steps I would reach out to an advisor so they can take a look over the account directly.
