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IAmRudyTab's avatar
5 years ago
Solved

Problem processing game logic #461

I was playing fine yesterday, get on today and can't even load into the lobby without getting an error see attached.  Ive already restarted several times and did a clean install but nothing is working please help.

  • EA_Kent's avatar
    EA_Kent
    5 years ago

    Hi @IAmRudyTab

    In some cases this error can actually happen due to connectivity issues. Let's try running through some connection troubleshooting steps to see if that helps with the errors. 

    First, I'd recommend starting off with the basic connection troubleshooting steps from the EA Help website. Those can tackle a lot of the most common connectivity issues. If it does keep happening after that check out the PS4-specific steps as well. 

    Let us know if you're still running into that same error message afterward. 

    /Kent

9 Replies

  • EA_Kent's avatar
    EA_Kent
    Icon for Community Manager rankCommunity Manager
    5 years ago

    Hi @IAmRudyTab

    In some cases this error can actually happen due to connectivity issues. Let's try running through some connection troubleshooting steps to see if that helps with the errors. 

    First, I'd recommend starting off with the basic connection troubleshooting steps from the EA Help website. Those can tackle a lot of the most common connectivity issues. If it does keep happening after that check out the PS4-specific steps as well. 

    Let us know if you're still running into that same error message afterward. 

    /Kent

  • I appreciate the response, but i can guarantee it isnt a connection issue. I have a second account and i have no issue connecting to any games on that account. But I waited a day and when the challenges reset as did the problem. Thank you

  • Please help me! It happened 10x today and it's so annoying cause I should restart the game and when it back my match was already over or our squad eliminated. I played in ps4 btw

  • I also have this issue, I’m on Xbox one however. 
    I loaded into a trios match with 2 people loading in. I then got the attached message. It won’t be a connection issue for me because my Xbox is plugged in directly into my internet box, not wireless. 

  • johnmiceter's avatar
    johnmiceter
    Seasoned Veteran
    5 years ago

    Ive been getting this the last few days when i go to start the game up. I think its a server issue on EAs side is it ?

  • EA_Kent's avatar
    EA_Kent
    Icon for Community Manager rankCommunity Manager
    5 years ago

    Hey @johnmiceter


    That particular error is something the Apex Legends team is investigating. I've heard from a few people that switching to a different datacenter or power cycling your system can help get around it. 

    /Kent

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