PS4 Apex Legends Data keeps Corrupting
PS4 Apex Legends Data keeps corrupting this all begun after the patch that added the 'Havoc' weapon, initially, it started out as what i assume a simple loading glitch. what would happen is that i...
Forum Discussion
EA_Blueberry
Community Manager
Community ManagerHey @Gabrielowlesnz it's rough to hear you've tried fixing this through 5 re-installs already. Can you let me know of the following below?
- Have you turned off the "Convert Incoming Voice to Chat Text" in the Audio tab under settings? We've seen that cause some crashes for players when it's enabled. https://answers.ea.com/t5/Technical-Issues/Game-Keeps-Crashing-PS4/m-p/7439480#M5263
- Are you installing the game on an external hard drive that isn't officially licensed by Sony?
- Have you tried a re-initialization? https://www.playstation.com/en-gb/get-help/help-library/error-codes/ce-34878-0/
It's possible the game is getting corrupted from the download due to a connection hiccup. Be sure to reboot the power on your modem/router by unplugging it for about 5 minutes. If you're downloading it on WiFi, try moving to a wired connection for the download if it's possible. A wired connection will be mores stable during a data transfer.
i have turned off the "convert incoming voice chat to text" therefore it can't be that (i did this a couple of weeks ago). Initially, it was sorted an external Toshiba hard drive i have now changed this and stored it on the actual ps4 storage. As for re-initialization, i was hoping it wouldn't get to this point but ill do that now and get back to you.
thanks for the tips hopefully this works!
- EA_Blueberry
While it's possible to install it on a non-official Sony PlayStation external hard drive and play the game, I've seen technical issues pop up more often than not when that's done though. Be mindful of where the files are being installed. I've seen a game get installed on the external hard drive but game updates were sent to the internal hard drive, so the game is pulling data from two different sources which resulted in crashes.
Hope to hear some positive results from you soon. Good luck in the ring!How can I tell if it’s pulling from 2 different sources ?
Help i i have a issue on ps4 ever since season 2 launched i couldn't update the game and it kept saying can't download data corrupted i tried like 5 times and then deleted the game and tried downloading it again from start but still can't play it it gives same eror
I can download and update every other game
EA_DavidCommunity Admin
@talha19901990 Do you have the game installed on an external drive? If so, can you try installing to the default/internal drive and see if anything changes?
for the past few months i get blue error screen every 2 or 3 games. I recently got banned from PS for a month so i made a new account and played again. For the past month i haven't had blue screen once. I just got my account back an hour ago and within 10 minutes ive had it twice. Il get the error code next time it happens within the hour. I play apex, fifa, need for speed, fortnite, cod, division, gta and few more, and it never happens. Obviously something with my account if its been fine the past month. Id just use the other account but everything from ranked and my my battle pass is on my main account. please help, I just want to play apex haha and this really makes me not want to play.
Hello. I’ve tried doing all of the above and my
game keeps crushing. I know that the problem is my PS4 because my games run smoothly when I play on other consoles.. I really need help because I’ve reinstalled the game 3 times and it’s keeps telling me the game’s corrupted
This keeps happening over and over again
- EA_Blueberry
@Heroin_narc
Sorry to hear it's happening to that specific console. Have you tried re-initializing the console?
Do you get a specific error code showing up in the top right corner when that shows up?
I've seen some players experience errors like this when there are corrupted saves files locally and in the cloud. Make sure you check both spaces to make sure all Apex Legends files are deleted prior to reinstalling.
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- EA_Blueberry7 years ago
