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seldg's avatar
6 years ago
Solved

PS4 Packet Loss & Freezing

Initially with an internet test on the PS4, my internet speed is decent enough at 20-30 Mbps and when I'm in the Apex menu the ping is fairly low at around 30-40 and it says 0% packet loss. However, ...
  • EA_Aljo's avatar
    6 years ago

    Hi there, @seldg.

    The problem is that you're on a wireless connection. Wireless is unreliable and prone to disconnects/lag. Especially when the signal has to travel through walls and/or floors. This gets worse when there are other devices sharing the same connection. It's worse still when anyone is streaming media while you're playing. Until you get wired, or at a minimum, closer to the router, this will continue to happen. You can try changing the wireless channel you're using. That may help. Also, try researching a powerline adaptor. This has been an excellent solution for many that are too far for a wired connection.

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