Forum Discussion

Newcomer

15 hours ago

ps5 account wiped - pc

i have an old account with lots of money spent on the game and i cant get it on steam because of the linking issue i was wondering can i get my account back or is it deleted forever

cross-progression

scottster15

Newcomer

9 hours ago

ive linked my steam account to my original psn account and i still had to start from scratch

EA_mplsnow

Community Manager

8 hours ago

scottster15 Just to be clear, did you initially unlink your PSN account from the EA account it was linked to and re-link it with the EA account your Steam account is currently linked to?

If so, that would explain the missing PSN progress. Your Steam and PSN accounts have accumulated progress and stored it on the respective EA account they were each linked to. Right now, it sounds like both platform accounts are now linked to the same EA account, which means one platform is now disconnected from its past progress.

In order to regain access to your progress, you'll need to re-link the wiped platform to its original EA account.

(Alternatively, you could choose to keep things as they are so that all the platform accounts are consolidated, though this means you'll need to work your way up again.)

scottster15
Newcomer
7 hours ago
nah man theres no way i spent money, can i get compensated on my steam account with 500 apex packs because my original psn ea account is mailto:[edit: email address removed] i litteraly looked up on stat tracker my psn account level and its 250 i cant believe ive lost it all ive been playing since 2020