Forum Discussion

MADRESPEXX's avatar
MADRESPEXX
Rising Novice
17 days ago

Purchased Voidwalker pack and lost coins

Hi,  I just purchased the same voidwalker pack on my Xbox account which was on sale for 100 from 1000 coins and now I'm missing 1000 coins instead. How can I get my coins back? This is theft if it's...
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xbox
MADRESPEXX's avatar
MADRESPEXX
Rising Novice
15 days ago

You can see the voidwalker offer is supposed to. Be 100. I was taken off 1000 so I am Owed 900. Chat advisor said they can't do and to message on the forum. This is crazy that no one can get my money back. 

 

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How can I get my coins back? This is theft if it's...","body@stringLength":"285","rawBody":"

Hi, 

I just purchased the same voidwalker pack on my Xbox account which was on sale for 100 from 1000 coins and now I'm missing 1000 coins instead. How can I get my coins back? This is theft if it's not resolved. Please advise who to contact for the resolution. 

","kudosSumWeight":0,"postTime":"2025-04-08T14:53:59.420-07:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjUuM3wyLjF8b3wxMHxfTlZffDE","node":{"__typename":"Tag","id":"tag:missing content","text":"missing content","time":"2024-07-17T08:56:24.974-07:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}},{"__typename":"TagEdge","cursor":"MjUuM3wyLjF8b3wxMHxfTlZffDI","node":{"__typename":"Tag","id":"tag:xbox","text":"xbox","time":"2024-07-17T09:45:44.191-07:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:12089187_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":60},"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"customFields":[],"body":"

Hi, 

I just purchased the same voidwalker pack on my Xbox account which was on sale for 100 from 1000 coins and now I'm missing 1000 coins instead. How can I get my coins back? This is theft if it's not resolved. Please advise who to contact for the resolution. 

"},"Conversation:conversation:12089187":{"__typename":"Conversation","id":"conversation:12089187","solved":false,"topic":{"__ref":"ForumTopicMessage:message:12089187"},"lastPostingActivityTime":"2025-04-11T11:36:14.573-07:00","lastPostTime":"2025-04-11T11:36:14.573-07:00","unreadReplyCount":5,"isSubscribed":false},"ModerationData:moderation_data:12089187":{"__typename":"ModerationData","id":"moderation_data:12089187","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:12089187_1":{"__typename":"Revision","id":"revision:12089187_1","lastEditTime":"2025-04-08T14:53:59.420-07:00"},"ForumReplyMessage:message:12096562":{"__typename":"ForumReplyMessage","id":"message:12096562","conversation":{"__ref":"Conversation:conversation:12089187"},"author":{"__ref":"User:user:737214"},"revisionNum":1,"uid":12096562,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:apex-legends-technical-issues-en"},"subject":"Re: Purchased Voidwalker pack and lost coins","readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:12096562"},"parent":{"__ref":"ForumTopicMessage:message:12089187"},"body":"

You can see the voidwalker offer is supposed to. Be 100. I was taken off 1000 so I am Owed 900. Chat advisor said they can't do and to message on the forum. This is crazy that no one can get my money back. 

 

","body@stringLength":"231","rawBody":"

You can see the voidwalker offer is supposed to. Be 100. I was taken off 1000 so I am Owed 900. Chat advisor said they can't do and to message on the forum. This is crazy that no one can get my money back. 

 

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