Forum Discussion

2 years ago

Solved

Question about Cross Progression

Ok so my Apex account was “Deleted” because I unlinked it to link to another PlayStation because that account had got wrongly banned if I can recover that account unlink my epic account from the new...

cross-progression

EA_Mako
2 years ago
Hey @GiggleXBubble,

Your Apex progress would be saved at the EA account level, not individual platforms like PlayStation.

If you had unlinked your PS4 from the EA account where that progress was made, you would need to link it back to that original EA account to try restoring any progress.

If there are any EA account bans however, those are not cleared by linking/unlinking accounts and you would need to file an appeal with our Terms of Service team to have that reviewed further.

EA_Mako

Community Manager

2 years ago

Hey @GiggleXBubble,

Your Apex progress would be saved at the EA account level, not individual platforms like PlayStation.

If you had unlinked your PS4 from the EA account where that progress was made, you would need to link it back to that original EA account to try restoring any progress.

If there are any EA account bans however, those are not cleared by linking/unlinking accounts and you would need to file an appeal with our Terms of Service team to have that reviewed further.