I just started the game with the same friends, and received code:net initially once game started (so it was only 2 of my friends on legends selection screen), after code:net I have received same code:leaf just like yesterday.
Time 00:03 UTC+3 23.08.20. Could someone help me out from tech team?
Community AdminThank you for the posts. Unfortunately we don't have a way to grant RP that was lost, sorry about that.
If anyone has a clip of the reconnect failing, that'd help a lot too. I'm also interested if there are error messages other than net, shoe or leaf.
People don't care about their RP. They care about getting the penalty for no legit reason. Isn't there a max number of times for match abandonment before you get banned?
Do you have the opportunity to use the information that I have provided to get logs about the game match? I don't record my gameplay at all
@EA_David I just found exactly the same error which I had being posted on reddit. Here is the video proof of such behavior:
https://www.reddit.com/r/apexlegends/comments/iild88/hello_apex_pd_id_like_to_report_a_fucking_robbery/?utm_source=share&utm_medium=ios_app&utm_name=iossmf
I also hope that you can take a look to the match logs using the information I have provided to you, it would be really great to receive that support.
@EA_David happened again, but now in Duo mode, not ranked.
Time: 22:18 UTC+3, date 04.09.20.
I was playing Bloodhound alone (nobody was in my squad from the beginning). I approached the squad from the Vault near Train Station and immediately once I scoped and tried to shoot from Prowler, severe lags started and again -- code:net, ok, code:leaf, ok, code:leaf.
Could you please look take a look on that?
@EA_David and happened again, but now in Trios mode, not ranked.
Time: 02:14 UTC+3, date 05.09.20.
I was near the pit, sitting and about to start to shoot enemies, but then severe lags started and again -- code:net, ok, code:leaf, ok, code:leaf.
Could you please look take look at that also? Can you also give some feedback that you have seen the messages/reports?
Only way to avoid negative RP punisment is repeating reconnect for about 5 minutes, after that it will stop giving codes and allows you to reconnect. but if you lose the game during these 5 minutes then there is nothing you can do. Restarting apex+origin during this error seems to not make this go any faster. my best assumption would be that after period of time being disconnected something refreshes and fixes the issue by itself but i dont know what that something is
Hey, i contacted ea help and they tried to fix it step by step the only thing that worked was that you can enable the DMZ in your router that fixed my problem i don’t disconnect anymore. hope it works for you too
@EA_David and happened again, but now in Dummy's mode.
Time: 02:13 UTC+3, date 09.09.20.
I was near Overlook, knocked down enemy and wanted to finish him off and then -- code:net, ok, code:leaf, ok, code:leaf.
Could you please look take look at that also? Can you also give some feedback that you have seen the messages/reports?
Community Manager
