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TheDaySeven's avatar
TheDaySeven
5 years ago

Ranked disconnects with code:net, trying to reconnect gives code:leaf

Hey everyone! 

I was in ranked game and we were pre-made team with my friends. We made it to the top-2 and suddently two of us (me and my wife) were getting severe lags, then disconnect with code:net error, then after reconnects we received code:leaf two times, and after that -- penatly with -48 points (although we were top-2, I got 4 kills and 3 assists) and 10 minutes pentalty.

I'm wondering what is the issue with this and can our ranked points be returned. During that disconnect internet was working perfectly -- we were using Discord and no single issue was with hearing each other.

My nickname is TheDaySeven, wife nickname valerieisdeadd (got the same issue). Disconnect happened approx. 00:12 UTC+3 22.08.20

15 Replies

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  • TheDaySeven's avatar
    TheDaySeven
    5 years ago

    @EA_David and happened again, but now in Trios mode, not ranked.


    Time: 02:14 UTC+3, date 05.09.20.
    I was near the pit, sitting and about to start to shoot enemies, but then severe lags started and again -- code:net, ok, code:leaf, ok, code:leaf.

    Could you please look take look at that also? Can you also give some feedback that you have seen the messages/reports?

  • tziiware's avatar
    tziiware
    5 years ago

    Only way to avoid negative RP punisment is repeating reconnect for about 5 minutes, after that it will stop giving codes and allows you to reconnect. but if you lose the game during these 5 minutes then there is nothing you can do. Restarting apex+origin during this error seems to not make this go any faster. my best assumption would be that after period of time being disconnected something refreshes and fixes the issue by itself but i dont know what that something is

  • safathenugget's avatar
    safathenugget
    5 years ago

    Hey, i contacted ea help and they tried to fix it step by step the only thing that worked was that you can enable the DMZ in your router that fixed my problem i don’t disconnect anymore. hope it works for you too

  • TheDaySeven's avatar
    TheDaySeven
    5 years ago

    @EA_David and happened again, but now in Dummy's mode.


    Time: 02:13 UTC+3, date 09.09.20.
    I was near Overlook, knocked down enemy and wanted to finish him off and then -- code:net, ok, code:leaf, ok, code:leaf.

    Could you please look take look at that also? Can you also give some feedback that you have seen the messages/reports?

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