Re: Account was stolen, APEX was banned but TOS team rejected my appeal.

This company is a waste of time, my battlefield experience ruined by cheaters, and apex as well, but one day they banned my apex account and said I am cheating, EA is a garbage company, it’s been so many years they still suffer from cheater and hacker, and keep banning wrong ppl, but some cheater reach to pred and they did noting, what a joke…go watch Chinese streamer they cheat every single day and still not get ban

You are right, if the game is not fun enough. Who is willing to confront here

Friends, it seems that everyone has encountered this kind of problem. I hope that the staff of the EA team can come forward to face the problem formally, instead of repeatedly rejecting the player and not lifting the ban for the player. The player raised an objection, but refused to investigate, and refused even to check the specific situation of the question raised by the player. I think this way of handling it is a kind of harm to the players.

Players can be held responsible fo the behaviour on their account, which means that technically account security is the responsibility of the account holder.

Now, I know best of all that these things can happen, though it typically happens due to a flaw in the way you handle security. (Reusing the same password, using a commonly used password, using public internet to log into your accounts)

These accounts that have been hacked could have been used for rule breaking behaviour, thus possibly resulting in a ban.

I do hope this helps with realising that account security shouldn't be taken lightly.

Going to go ahead and lock this one now as we are straying into speculation and guess work which is almost always never close to the truth.

If there is a ban on your account please speak with our TOS team.

Darko