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matrixghostf's avatar
matrixghostf
3 years ago
Solved

Account was stolen, APEX was banned but TOS team rejected my appeal.

Dear EA consultant, this problem may be very complicated, please check my content below carefully in the expert team of the forum, there is no way to solve the problem I am currently encountering. He...
  • OldTreeCreeper's avatar
    OldTreeCreeper
    3 years ago

    @matrixghostf

    Unfortunately the EA staff who work here on AHQ cannot help directly with account-related issues, such as bans, only the TOS team can help you.

    Tbh it seems like you have exhausted the appeals process and the ban is permanent. 

    If you feel you have been incorrectly banned, the only thing you can do, which you have done, is to dispute any action taken against your EA account by following the steps in this article:

    https://help.ea.com/en/help/account/information-about-banned-or-suspended-accounts/

KAUJJ's avatar
KAUJJ
3 years ago

This company is a waste of time, my battlefield experience ruined by cheaters, and apex as well, but one day they banned my apex account and said I am cheating, EA is a garbage company, it’s been so many years they still suffer from cheater and hacker, and keep banning wrong ppl, but some cheater reach to pred and they did noting, what a joke…go watch Chinese streamer they cheat every single day and still not get ban

ID2b666's avatar
ID2b666
3 years ago

You are right, if the game is not fun enough. Who is willing to confront here

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