Forum Discussion

Re: Apex account blocking

@EA_QueenBee As i said - i can't do this steps 'cause i have no buttons to push - the ban history is empty, so i cant dispute that.

EA_QueenBee
Community Manager
2 years ago
@f4vnus,

Not all game-specific bans will show up in your ban history, but you should still be able to follow the steps under "Dispute your lock, ban, or suspension" in the article I shared to reach out to terms of service.
f4vnus
2 years ago
Once again - I have no button "I want to dispute a ban or suspension" on step 4
EA_QueenBee
Community Manager
2 years ago
@f4vnus,

I think you're looking in the wrong place.

The drop down you've clicked on is to, as the name implies, manage your account. It's not to get extra help categories, for that you need to click on "See all topics".