Re: Apex Cross-Progression Bugged?

Hey @acass44,

While I can see where you're coming from, you still have access to the same heirlooms you had previously unlocked.

Cross Progression does not allow for refunds or exchanges of heirlooms even if you had multiple copies across your accounts, sorry.

This is outlined in our initial announcement below if you'd like to check through a bit more information on the topic.

Cross Progression in Apex Legends™ (ea.com)