Re: Apex Legends Crash no error - PC (apex_crash.txt)

Hello,

Joining this thread because of the recent crashes I've experienced.

I can't seem to find any patterns. Sometimes I can play maybe 3-4 games before the first crash occurs, and sometimes it crashes every game. It doesn't seem to matter if it is a fresh reboot of the computer or if it has been running for a while. The game did crash at times during season 1, but it was not as often.

Things I've tried

• Updating GPU drivers
• Updating CPU drivers
• Running Windows Update
• Closing various applications normally running in the background
• Repairing Apex Legends
• https://help.ea.com/en-us/help/faq/clear-cache-to-fix-problems-with-your-games/ 

Sometimes, I'm getting no error message, it just closes down and I am back in Windows. At other times, I get a crash report, like the one below.

crash:
{
mileswin64: 0000000000033F7E
EXCEPTION_ACCESS_VIOLATION(read): FFFFFFFFFFFFFFFF
}
cpu: " Intel(R) Core(TM) i5-3570K CPU @ 3.40GHz"
ram: 16 // GB
callstack:
{
KERNELBASE: 0000000000086B2C
ntdll: 00000000000A81CB
ntdll: 000000000008FD56
ntdll: 00000000000A477F
ntdll: 0000000000004BEF
ntdll: 00000000000A34EE
mileswin64: 0000000000033F7E
mileswin64: 000000000003427E
mileswin64: 000000000003A6A3
mileswin64: 000000000002511D
mileswin64: 0000000000015D2A
mileswin64: 0000000000006BAC
mileswin64: 00000000000073F5
R5Apex: 000000000093FA0A
R5Apex: 0000000000456666
R5Apex: 0000000000456A57
R5Apex: 00000000004552E7
R5Apex: 0000000000457012
KERNEL32: 0000000000017974
ntdll: 000000000006A271
}
registers:
{
rax = 0x0E38E38E38E38E39
rbx = 0x0000019094402940
rcx = 0x00000190943E49F0
rdx = 0
rsp = 0x000000246DE0EE10
rbp = 0x000000246DE0EE50
rsi = 0
rdi = 0x0000019094402958
r8 = 0
r9 = 0
r10 = 0x00000190943E4CC0
r11 = 0
r12 = 0
r13 = 0x0000019094407700
r14 = 0
r15 = 0x00000190943E4CC0
rip = 0x00007FF810353F7E
xmm0 = [ [24000, 0, 0, 0], [0x46BB8000, 0x00000000, 0x00000000, 0x00000000] ]
xmm1 = [ [1000, 0, 0, 0], [0x447A0000, 0x00000000, 0x00000000, 0x00000000] ]
xmm2 = [ [0.79095143, 0.5, 0.5, 0.5], [0x3F4A7BCB, 0x3F000000, 0x3F000000, 0x3F000000] ]
xmm3 = [ [317.35239, 0, 0, 0], [0x439EAD1B, 0x00000000, 0x00000000, 0x00000000] ]
xmm4 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm5 = [ [-2, -127, -127, -127], [0xC0000000, 0xC2FE0000, 0xC2FE0000, 0xC2FE0000] ]
xmm6 = [ [317.35239, 0, 0, 0], [0x439EAD1B, 0x00000000, 0x00000000, 0x00000000] ]
xmm7 = [ [3.4028235e+38, 0, 0, 0], [0x7F7FFFFF, 0x00000000, 0x00000000, 0x00000000] ]
xmm8 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm9 = [ [3.4028235e+38, 0, 0, 0], [0x7F7FFFFF, 0x00000000, 0x00000000, 0x00000000] ]
xmm10 = [ [-96, 0, 0, 0], [0xC2C00000, 0x00000000, 0x00000000, 0x00000000] ]
xmm11 = [ [0, 0, 0, 0], [0, 0, 0, 0] ]
xmm12 = [ [-94, 0, 0, 0], [0xC2BC0000, 0x00000000, 0x00000000, 0x00000000] ]
xmm13 = [ [24, 0, 0, 0], [0x41C00000, 0x00000000, 0x00000000, 0x00000000] ]
xmm14 = [ [0.069077998, 0, 0, 0], [0x3D8D78C4, 0x00000000, 0x00000000, 0x00000000] ]
xmm15 = [ [9.9999997e-05, 0, 0, 0], [0x38D1B717, 0x00000000, 0x00000000, 0x00000000] ]
}
build_id: 1562876448

At least the "ready bug" is fixed which was the nail in the eye (for me) of season 1. 🤞

Edit: Added https://help.ea.com/en-us/help/faq/clear-cache-to-fix-problems-with-your-games/ to things I've tried

Update

Got help from a member of an Apex community I recently joined. I normally have an overclocked CPU profile so when I disabled that and went back to the default one, it seemed to solve the problem. I tested this by playing 10 games in a row and didn't have a single crash.

My specs

• Windows 10
• Intel Core i5 3570K 3.40GHz overclocked to 4.40Ghz
• GeForce GTX 1060 6GB
• 16GB DDR3
• Motherboard Z77 ASRock Extreme4-M