Same here.
IGN SKILLERMERLIN
Badges - gone, tracking numbers - gone, enjoyment - gone (played like a lot and got to level 51-53, even donated Started and Founders pack last night and now, looking at my character lvl 3 without a single badge unlocked, Im getting sad as *).
Product: Apex Legends
Platform:PC
Please specify your platform model. PC
AMD or Nvidia Model Number AMD Ryzen 7
Enter RAM memory size in GB 16gb
What is your gamertag/PSN ID/EA Account name? GoP3e
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
Which Legend were you playing (if applicable)?
Which Legends were your squad mates using (if applicable)?
Where did the issue occur? In the lobby (waiting area before the match)
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. Main menu
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. Starting a match
Did your squad mates also experience the issue? No
How many matches had you played in a row before the issue occurred? alot
When did this happen? (dd.mm.yy hh:mm) 03-04-2019 19:07 CET
How often does the bug occur? Rarely (0% - 9%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? My account was lvl 50 and got reset to lvl 1
What should be happening instead? ?
Steps: How can we find the bug ourselves? Find why it gets reset to level 1 maybe something wrong with loading the player stats from the server?
Please help us............................
Same here. And for millions more
Same on Xbox lvl 100 account tons of skins and high lvl on battle pass all progression is gone
I play on ps4 and was about to hit lvl 57, my season pass rank was also in the 50’s and I had al the characters unlocked. Everything has been reset to 1. The only good thing is I have my coins I bought but still doesn’t fix all the hard work I’ve done already. Can this please get fixed
Bro this game is complete * now......I fr loved this game I was level 70 something almost 80 and I don't play for like 4 days and I come back to level 1 and my kills and everything is gone........I played 2 games and all it says now is no servers found........I was hoping for this game to rise but it looks like it fell(sad). Y'all need to fix this like asap fr bcuz the fun is gone and y'all prob get a uninstall from me and my boys. Fix asap please I love this game to much to be upset and everything
Same here. I'm on playstation account back to start and my in game purchase of battle pass has been credited back to me. Hope it gets fixed after all my grinding.
Hey there!
This is currently a know issue and EA will stay in touch with us to share us the latest updates.
The Apex server will be taken offline while they will do maintenance.
Apex Legends - Level Reset under investigation.
Update Respawn: 10:40am PST update: Until we have the issue resolved we recommend you do not buy or craft anything. We're working to give you folks an ETA.
Zeelmaekers
Same problem after patch.
EA DID AN OOPSIE
ps4 platform.
It happened as soon as I had the update.
Also, on ps4 the game moves in frames and has a tendency to freeze. It reminds me of cod mw 2 where a problem will arise because of lack of virtual memory on console.
