Forum Discussion

Re: Apex Legends stuck in treasure pack screen

What worked for me was creating a 2nd account, login to that to clear the rewards screen, then log back into your main account.

This fixed it for me. Hope it works for you. It's been super frustrating that a game breaking bug like this is still here after being reported 3 weeks ago.

2 Replies

  • EA_Kent's avatar
    EA_Kent
    Icon for Community Manager rankCommunity Manager
    5 years ago

    Hey everyone, 

    Have you had the chance to try playing Apex Legends since today's update? Are you still getting stuck on the same screens as before?  

    /Kent

  • The winter event login reward popup caused the same error for me. I fixed (I think I did) it by joining a different region then restarting and joining the original region.

    Maybe it is possible to disable the pop ups or make them less big/restrictive?

Featured Places

Node avatar for Apex Legends Technical Issues

Apex Legends Technical Issues

Having issues with Apex Legends? Join here to find help with connectivity, performance issues, crashes and more.Latest Activity: 1 minute ago
40,000 Posts