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Re: Apex Legends Stuck on the loading screen

I had this issue and have gone through the same experience of EA/Respawn telling me theres nothing that can be done. A few days ago I wound up just making a second account to be able to play, but I wanted to use my main account because I bought the founder's pack, like a lot of others.

 

However I was able to just login using my main account by linking my steam account on my alt-account. When I did this, the page that loads after linking warned me about my privacy settings and that it couldn't load my account. Check your privacy settings on your Steam profile. Make sure your friends list and your profile are public. Even if it says it is, apply it again. After my alt-account was linked to my Steam, I logged out of it and was able to login to my main. I have a feeling there's something bugged in the way Respawn is pulling Steam friends list info and our games are just looping forever because of it.

25 Replies

  • MKNSaber's avatar
    MKNSaber
    7 years ago

    the only problem is that unlike those that linked their steam accounts i and some other couldnt start the game from installing it without any linking or stuff so there is another problem to that

  • Marku5GG's avatar
    Marku5GG
    Rising Scout
    7 years ago

    Wow!!!

    This method worked!

    I went into Steam > Profile > Set Everything To Public

    I then went into Steam > Account > Steamguard > Removed It Completely

    I am now able to login to my main account.

    Thank you!

    Edit: This could have been resolved by all the other troubleshoots done on top of this (linking steam to a new alt account, etc. But I am not able to be sure)

  • CrayZziii07's avatar
    CrayZziii07
    Seasoned Newcomer
    7 years ago

    GUYS IT WORKED FOR ME AFTER A WEEK.
    JUST GOTO ORIGIN 
    GOTO THE GAMES LIBRARY AND RIGHT CLICK ON THE GAME AND PRESS REPAIR
    AND IT * WORKS!

    DEFINITELY GIVE IT A TRY GUYS.
    Got my ID BACK.

  • Zet0r_'s avatar
    Zet0r_
    Seasoned Newcomer
    7 years ago
    I get that loading screen stuck after todays update ... plz why Im going to wokr tomorrow and I cant play today
  • blodwyth's avatar
    blodwyth
    7 years ago

    It's not working for me sadly, still stuck in the infinite loading screen.

  • Still ahving the problem hre since today, and not sure what work to fix that.

  • Same here. Everything was working fine for me before this... i7 7700k + RTX 2070... Such a shame for a billion dollars worth company.
  • Btw I made an alt account and tried to link my main steam account to it so I could get back my locked main Apex account but guess what ?! 

    Now I can't pass the loading screen on the 2nd account either and BOTH are now linked on the same account since it said that my main steam account was succesfully linked to my alt account !

    I'm really pissed.

  • W4YC0M3's avatar
    W4YC0M3
    7 years ago

    For everyone disabling steam guard.

    I am doing "Deauthorize all other devices" then clicking the "Turn Off Steam Guard" radio button followed by "Disable Steam Guard" and its taking me back to the first page reset on  "Get steam guard codes by email" instead of turning it off.

  • the steam guard disable option was the key to my account as well! mark your the man. thanks a loooottt! <3

  • Br0zart's avatar
    Br0zart
    7 years ago

    i've disabled steam account from the app on my phone. and now i can use my main apex account

  • Marku5GG's avatar
    Marku5GG
    Rising Scout
    7 years ago

    Deauthorize all other computers on steam. its in manage settings somewhere.

  • I am stuck here and have done everything. Listed and some youtube stuff. Still not loading past the load screen.

  • Disabled Steam Guard (only had the one PC attached to Steam), and unfortunately no fix on my end. Once again it's definitely something to do with Origin or Respawn trying to authenticate your connection, because when I launch the game from "offline mode" it immediately gives me the "retry" menu with the accessibility options. Not sure if this helps @EA_Cade at all.

    It's not an IP or client-side networking issue, because of being able to use a second account.
    It's not a hardware or local file issue, because of being able to use a second account.
    It CAN be a Steam issue, but only some people have been able to fix it through either the respawn.com linking url in their browser history or through the removal of Steam Guard.

    I'm no network communications expert, but it sounds like some problem where the Origin account is not able to communicate and connect with the user-ID that Respawn uses for unique players. We are logged into Origin just fine, but Origin can't "log in" to Respawn/Apex servers. So it sounds like it'll be a server patch that fixes the issue rather than a client update.

    I might just be spouting information that EA and Respawn are already sorting out, hopefully that's the case.

    Quick question for @MarkLegendz, when you shut off steam guard did you have Origin open or closed, did you restart your computer, etc. Was there anything outside of making a public profile with no steam guard that you did that may have aided in helping shift whatever problem happened on EA/Respawns end?

  • George1c's avatar
    George1c
    Seasoned Rookie
    7 years ago

    its account specific , you can create another origin account and play just fine if you dont link a steam account, and if you link the same account in a new origin account the problem happens again on the brand new origin account , i created a new orgin and linked my 2nd steam account and got in fine, as soon as i link my main account it wont load

  • Why is this still a problem? Shouldn't be easy to fix the UNLINK STEAM ACCOUNT OUTSIDE THE GAME?
    I wont play on a new account when i have an account lvl 70 that i have grinded skins and heroes..

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