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AidanGeorge3258's avatar
AidanGeorge3258
7 years ago
Solved

Re: Apex Legends Stuck on the loading screen

I have been trying to get this Apex working and reading through these forums and I keep getting an error code saying "A Redistrubutable package (DirectX) was not installed successfully. Setup cannot continue. Setup cannot continue. (4294967287)" This comes up when finalizing finishes followed by another error code "An unexpected error has occurred. Please try again in a few moments. Error: 327684:1" PLEASE HELP

  • EA_Darko's avatar
    EA_Darko
    7 years ago

    You should be able to fix this issue @AidanGeorge3258 by going to your Apex Legends install folder and from there  _Installer > vc > vc2015 > redist- and then from her install both   vcredist_x86.exe and vcredist_x64.exe.

    Let me know how you get on.

    Darko

5 Replies

  • EA_Darko's avatar
    EA_Darko
    Icon for Community Manager rankCommunity Manager
    7 years ago

    You should be able to fix this issue @AidanGeorge3258 by going to your Apex Legends install folder and from there  _Installer > vc > vc2015 > redist- and then from her install both   vcredist_x86.exe and vcredist_x64.exe.

    Let me know how you get on.

    Darko

  • xertobrine's avatar
    xertobrine
    5 years ago

    I can't install it, it says that another version of the product is already installed

  • cvirus012's avatar
    cvirus012
    5 years ago
    @EA_Darko My game keeps crashing and it keeps giving loading screen like infinite not only that but i coudnt play this whole day and yesterday because of game crash please help
  • cvirus012's avatar
    cvirus012
    5 years ago

    Need help i cant play i keep crashing mid game and i get an infinite loading screen i seriously need help i just can anymore i dont want to have to play fortnite please 

  • EA_Darko's avatar
    EA_Darko
    Icon for Community Manager rankCommunity Manager
    5 years ago

    Hey @cvirus012, please do not bump older threads such as this.

    If having an issue then please create a new thread with as much information as possible.

    Darko 

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