Forum Discussion

Semiraged's avatar
Semiraged
7 years ago

Re: Apex Legends Unable to connect to EA servers

Funny enough, I was finally able to connect last night.

My normal internet is 1Gbps upstream, 400 Mbps down with SFR France fibre connection, hardwired to my PC.

Last night out of frustration, I turned my mobile phone into a hotspot and connected via WiFi and 4g mobile.... No disconnections at all.

Speed tests put my mobile provider at 10Mbps up and down.

The trace route tests show the first 4 hops between my PC and the EA servers as different, this is of course expected, but the last 8 hops are then identical, with the exact same 100% packet loss on 3 routers bridging the EU to the US.

So... what is my Fibre ISP doing that Apex does not like, is the connection too fast ;-)

49 Replies

  • EA_Cade's avatar
    EA_Cade
    Icon for Community Manager rankCommunity Manager
    7 years ago

    Hey all, another user was able to resolve their connection issues by following these steps. 

  • bttb1's avatar
    bttb1
    7 years ago

    I've tried all those possible solutions but still does not want to work

  • doodlejr12's avatar
    doodlejr12
    7 years ago

    Hi i wanted to now how to fix the problem on ps4 where it says no servers found and never lets me join into the lobby so i can never play the game so im always at the home screen pressing x trying to get in the game so i could play can u help me

  • Gre773367's avatar
    Gre773367
    7 years ago
    I vant join bc it Said cant vome in to a EA account sign in something like that
  • omgslugz's avatar
    omgslugz
    7 years ago

    Tryed everything you put in the post but still cant play apex now I get kicked out in the game just after landing with error code leaf plz help havent played one game after the last update

  • vibinm's avatar
    vibinm
    7 years ago
    Same for me, ive only played one hame on this event. Havnt played since update dropped. I really wanted to get rolling on this event but the game is unplayable after the 6/4/19 update
  • Barahonakiller's avatar
    Barahonakiller
    7 years ago
    @EA_Cade My connection is fine, I just checked. I’mm Also able to play any other game without any issues. Except to Apex Legends where I can’t even get to play the damn game because I can’t log in the game because I can’t connect to EA servers
  • shannonliu123's avatar
    shannonliu123
    7 years ago
    * apex everything was all good and then I go to play fortnite and I come back and it won’t even let me get into the main menu their systems are soo * up this is why fortnite is unbeatable
  • SilentStorm_ZA's avatar
    SilentStorm_ZA
    7 years ago

    Good day

    When I try to follow this link, It tells me "Access Denied"..Is there perhaps another link? (I was logged in) 

  • v1nmate's avatar
    v1nmate
    6 years ago

    "Cannot connect to PlayStation Network, please try again later."

    I have had this error for the last 24 hours. Anyone know how to fix this? Fortnite is working online but not APEX???

  • SirDidEEmus's avatar
    SirDidEEmus
    6 years ago

    It says I can’t access this page. Currently can not connect to EA servers. 

  • genjuuuro's avatar
    genjuuuro
    6 years ago

    it won't even let me play iv done a cold reset iv don reset my router whats next oh right nothing because ea won't fix it

  • TR1GGERHEAVY's avatar
    TR1GGERHEAVY
    6 years ago

    I've followed all of Cades instructions and I still can't get on. What's going on?

  • PuR3BOBBY's avatar
    PuR3BOBBY
    6 years ago

    I uninstalled and reinstalled the game and it work perfectly

  • SilentStorm_ZA's avatar
    SilentStorm_ZA
    6 years ago

    Hey! Do you mind sending me this link, when i try to open it, it says access denied. Thanks

  • smorshakin's avatar
    smorshakin
    6 years ago

    I’m on Xbox one all that says is unable to connect to EA servers please check your Internet connection make sure origin is online and try again my Internet connection is fine I’ve tried resetting my Xbox multiple times I need help

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