Forum Discussion
9 Replies
- EA_Atic4 years ago
DICE Team
Hi @EA_Atic, my friend and Ihave the same problem for the past 3 months now. We tried everything we could do on our end. I have to restart Apex 5x and plus after every single game I play, solo or with friends. Can you please help us fix this ?
- EA_Atic4 years ago
DICE Team
What network set up are you using and in what region are you in? @DW3NN
Is the game on external drive or internal?
/Atic @EA_Atic I live in Quebec, Canada. And I use LAN, my internet speed is 400mb/s. The game is on my internal SSD
- EA_Atic4 years ago
DICE Team
@EA_Atic sorry ! It's the same thing but he's using his wifi
- @EA_Atic I’ve also been having this recurring issue with Apex Legends and can’t find a permanent issue to it.
Whenever I ready up to solo queue for a match, the game tells me “party is not ready” even though nobody else is in my party and I’ve pressed the “ready up”button.
I’ve tried multiple solutions including:
Changing my DNS settings to 8.8.8.8 and 8.8.4.4
Restarting my application
Going back to menu and returning to lobby
Restarting my PS5
Clearing my cache (which only worked temporarily, I tried it several times again when the issue returned and it didn’t work)
Uninstalling the game and reinstalling it.
No matter what the issue has always come back. Sometimes when I wait a few hours for the issue to be resolved I start up Apex only to be met with the message “Unable to connect to EA servers. Please check your Internet connection and try again. See ea.com/unable-to-connect for more information”.
Please help. I have the same problem almost every time I play with friends or random people. Could EA suggest a fix for this? It's very annoying and it push me away from the game more and more...
In almost 5 months, I never got an answer with a fix from EA. After 6 months of having to deal with this bug, looking around multiple websites for a fix and trying all of them (Wich none of them worked), the game fixed itself randomly. But in my research, I fond that a lot of people who linked their apex account to multiple platforms (by platforms I mean, amazone prime, steam, EA access, twitch) were affected by this bug. Maybe you just have to update your account info on these platforms or find a way to erase those unnecessary links since the connection between those platforms might be at cause
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- EA_Blueberry7 years ago
Community Manager