Community ManagerChild accounts are usually linked to full access (“adult”) accounts. You can only upgrade a child account from the child account — you can’t make this change from the adult account. You or your parent or guardian must log in to the child account to update it.
https://help.ea.com/en-us/help/account/aging-up-an-origin-account-to-an-adult-account
I can not upgrade to teen account either, and I am on an adult account, not a child account. Please help.
It says duplicate email does that mean I lose my stuff on apex legends I've spent to much money on my apex account help
Log into your EA account, update your email address to a different one, verify that, then log back on to Apex, and input your email address that you just changed from, and it should let you create a "new" account. Just did this with my son and it worked and he kept all his content.
i tried that and it said "not able to update at this time."
When I do this it says duplicate email
Community Manager
