Re: Can't access legends tab and currency says -9999

Update. 

got off of EA help chat about 5 minutes ago. They had me do about 60 minutes worth of different troubleshooting with no luck. After consulting with their team a few different times they escalated the issue as a bug. They gave no timeframe as to when it would be solved or even addressed but did say that between all the info I gave them plus screenshots they should be able to figure out a fix….

not sure I’m going to hold my breath but they did seem genuinely interested in getting the issue solved. 

Alright, thanks for sharing the concern and waiting, really appreciate your patience. So, we went through the details of the issue and investigated more on this issue and got the information from my team is that happy to tell you that you’ve nothing to worry about, looks like a few other players have reported this issue as well, however the good news here is that the studio is already aware about it and is already working on a fix, it’s getting rectified as we speak, thanks for your patience on this one and again do not worry we got your back on this one.

10:03 PM

Good thing is that this has been brought into the notice of the concerned team and they are diligently working to fix it as soon as possible.

You just need to wait for some time, this is a known issue to us and our concerned team is working hard to fix the issue. ... gota love EA

How do you enter a EA help chat? 

@itsabulebehNo they haven't and everything I ask (which is now Dailey) they say to be patient and they understand its Frustrating 

All about the money. They have that now, so who cares if the game is playable? Right? It's only a major part of the game, yknow, accessing the content of it. 

Don't expect a fix. My account has been this way for a long time now, and EA help provides nothing. 1 response every 24 hours (if you can get the EA help site to co-operate at all) and a different person each time. Never going to get solved. 

If you don’t mind me asking, what is “a long time?”

Git my original PSN account back up and running and first game I want to play is Apex Legends and get the last three legends, when I got into the lobby my crafting materials, legend tokens and apex currency doing a jig. This has been going on since last week. When is the fix gonna take place?

YET      HERE WE ARE

August 2023 and I’m having this exact same issue 

yall I'm honestly so lost, I had this happen to me today and got no reply from ea and my case just said there was "no fix"