Forum Discussion
12 Replies
- Is there a solution to the problem?
- EA_cuervo11 months ago
Community Manager
@MR-V-D-r-e-a-m Can you please try signing out of Steam, close it on the Task Manager, relaunch Steam, and try again? Please let me know if that works. I'm having the same issue so ill try it right now.
Just Attempted it right now. Still isn't working.
- EA_cuervo10 months ago
Community Manager
Hey @joeseph231,
Can you please confirm the steps you've tried? Have you tried signing out of Steam, closing it in the task manager, and signing back in, and when trying to complete the transaction the funds are not taken and the coins aren't added, is that correct? Yes, That is exactly what happens.
I'm also having the same issue, only with apex coins, regardless of what amount i try to buy. it just cancels itself out. i was able to buy exotic shards just fine though.
Main issue is that this event for the 100 packs is almost over and I'm really hoping to fix this before it ends.
- EA_cuervo10 months ago
Community Manager
@joeseph231 & @TheLastHanabi, could you please try reinstalling the Steam app (Apex does not need to be reinstalled), then restart your PC, sign back in and see if you're able to complete the purchase? I am also having this issue, it is not allowing me to buy exotic shards
Just tried again. Still not working. I think steam thinks I'm making suspicious purchases at this point ngl.
@Helg0netSAME Does anybody know if they have or are working on resolving this problem. Crazy we cant even buy over 3,000 apex coins COME ON EA I'm literally trying to give you guys MONEYYY!!!!!!
About Apex Legends Technical Issues
Community Highlights
- EA_Blueberry7 years ago
Community Manager
Recent Discussions
- 6 minutes ago
- 48 minutes ago
- 4 hours ago
1 player in Queue
Solved7 hours ago