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Re: Can't buy Apex coins on Steam since Feb. 14, 2024

i also have this problem, it is possible to buy 2,150 apex coins (need restart client to receive them), but cant buy more and nothing shows in my transaction history

Sometimes i click the option to buy coins and nothing happens, not even 2150 coins option

12 Replies

  • EA_cuervo's avatar
    EA_cuervo
    Icon for Community Manager rankCommunity Manager
    11 months ago
    @MR-V-D-r-e-a-m Can you please try signing out of Steam, close it on the Task Manager, relaunch Steam, and try again? Please let me know if that works.
  • EA_cuervo's avatar
    EA_cuervo
    Icon for Community Manager rankCommunity Manager
    10 months ago
    Hey @joeseph231,

    Can you please confirm the steps you've tried? Have you tried signing out of Steam, closing it in the task manager, and signing back in, and when trying to complete the transaction the funds are not taken and the coins aren't added, is that correct?
  • I'm also having the same issue, only with apex coins, regardless of what amount i try to buy. it just cancels itself out. i was able to buy exotic shards just fine though.

  • joeseph231's avatar
    joeseph231
    10 months ago

    Main issue is that this event for the 100 packs is almost over and I'm really hoping to fix this before it ends.

  • EA_cuervo's avatar
    EA_cuervo
    Icon for Community Manager rankCommunity Manager
    10 months ago
    @joeseph231 & @TheLastHanabi, could you please try reinstalling the Steam app (Apex does not need to be reinstalled), then restart your PC, sign back in and see if you're able to complete the purchase?
  • I am also having this issue, it is not allowing me to buy exotic shards

  • Just tried again. Still not working. I think steam thinks I'm making suspicious purchases at this point ngl. 

  • @Helg0netSAME Does anybody know if  they have or are working on resolving this problem. Crazy we cant even buy over 3,000 apex coins COME ON EA I'm literally trying to give you guys MONEYYY!!!!!!

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