Re: Code: Leaf

Same here: It has become worse - today I´ve been kicked out to lobby in 4 or 5 matches out of one.

In most cases you are allowed to reconnect instantly...sometimes the game shows some connection attempts before it ends up in a loop.

Leaf-error here - no connection to EA-Servers possible.

I got this error about 4 times today -- Nothing is wrong with my internet, this is all on PC.  All at different stages as well, sometimes in the middle of a game sometimes entering a game sometimes on character select.

Since friday i've got code:net error on every single games, I can start and play for 2min max

Having all of the above issues just like everyone else is,nothing new there. Over the past week or two i've also been getting the net:code disconnect whilst just sitting in the lobby with a premade squad. O.o

Its also throwing either 1/3 players or 2/3 players into a game and leaving the remaining squad member/s out on occasion.

Hey guys so the only error I've had is the CODE: NET and this only occurs (typically) my first match upon launching Apex Legends. Not sure if this is normal for the code or people crash a lot more often than me but I only crash once per launch which is loading into the first match before choosing legends it just gets stuck and sometimes I can see the char select screen but it just kinda hangs/freezes there. Then goes to Code:net.

I was wondering do I need to send any dxdiag or anything else to you guys that may be created in the folder to further help? Or do you guys just want a simple reply here? Also if you don't need it if someone could mention what it is and if I should add it to this post or put it somewhere else in the forums.

Thanks

Update from Respawn:

CODE: LEAF/NET

First some context as to what these errors mean:

• code:leaf - the server never answered us when we asked it if we could connect

• code:net - we were on a server and it disappeared on us and stopped answering

Back at launch we had a few different things that would display an overly generic timeout error, and the problem was that it could mean 4 different things (only one of which was a true timeout). So we added 4 different error strings and put random words in each one so that we could differentiate them both at the customer support level and also on our error tracking backends.

In our 1.2 patch, users started getting this more often. The consistent report is that it happens after an extended time on the Kings Canyon load screen just after a match starts.

The vast majority of players reporting the error are getting code:leaf. This means the backend created a match, our servers successfully talked to one another, we sent users there, and the player never got an answer from that new server.

We then gathered enough data to prove that servers don't think clients are timing out, but clients think servers are timing out. That was a strange finding. We also verified that we aren’t launching matches that are partially full - so code:leaf seems to hit every single player on that match server, not just some players.

So we’ve been investigating a lot of situations that could be causing this and working our way through theories to see what it could be and steadily eliminating possibilities. In addition to the work ongoing on our end, we’ve also been working with Multiplay and data teams to gather more telemetry.

We’ll keep you all updated on progress as we continue to work on this.

I am still constantly running into code:net and code:leaf. It happens pretty much any time after a game is done. 

Happy to provide any other info that can help in the matter. 

This may be known already or fundamentally obvious to Devs, but in my experience so far - when I started getting a lot more code leaf and code net errors : I've not seen the old slow-motion servers once so it feels like they're linked.  You'd need better info than mine and even if we're just relying on anecdotal evidence it would be good to hear everyone else's experience to see if it lines up with mine.

I am facing this issue like 90% of the time I play. Can you estimate time to fix this or code net need to fix from client side ? 

Thank you for the great information! Is there anything we as users can provide to help you investigate this or do you think you have enough info from us and now  it is simply a matter of Respawn internally figuring this out?

This happens a lot for me and my friends so we are very eager to get this fixed 🙂

Cheers

Thinking of it I realized that it sometimes happens that a couple people get the error in our party of 3 but then it is "resolved" and we end up in the game anyways. I'm guessing this is when only one or 2 of the party members get the error but the other one get ok.

Also, we have played around with picking same server and different servers but the error seems to happen regardless (we are in EU).

The game is unplayable at the moment. I’ve paid for season 2 and have been kicked out mid game a dozen times every single night. Season 2 is a disaster sorry. 

Not sure I will be so quick to pay for the next season. If I bother at all! 

It is even actually making my whole internet connection go down every time it crashes and no it isn’t my connection as it is only happens when I play this game. How can a game do that??? 

Serious serious bugs at the moment. 

I can imagine a refund Will be  out of the question. Really disappointing. 

I'm still not playing due to the broken state of the game but keeping tabs on this thread because as a software engineer myself it really bothers me that this can take this long to fix. So to the point that I wanted to write up a bit of a summery to try to point Respawn in the right direction because right now it seems they have no idea where to even start.

As someone pointed out above, this seems to be much more prevalent when in a party. So I really think you should start there and I think you will find the issues happening there is easier to find and will lead you to the larger issues.

So what is going on when partying up?

• Problem 1 is not a code net or leaf issue but might be related and give a hint. When we group up it happens fairly frequently that one of us cannot ready up for a ranked game while the other 2 can. It says that all players need to be level 10. But all players are level 10. A common thing I've noticed when this happens is that this player sees that one of the other players have a rank of Bronze 4 (starting rank). If that other payer leaves suddenly the first person can ready up for ranked again. I often see for the champion squad that some or all of them have rank Bronze 4 (obviously not correct as we are around gold).
  • What does it mean? I have a theory that when players join as a group something similar happens to when players join a match. The state of the other players are read in by everyone and somehow not all data is properly transferred. In this case sometimes the rank is not read in, sometimes the level is not read in, and when getting to match making something else even more critical is not read in. This is when code leaf happens, something critical enough is not read in about another player for one of the players (or maybe some information about the player itself is not transferred properly to the server) that it cannot even connect to the server. My guess would then be that when code net happens it is because something else is not read in, something which is not critical to connect to the server but critical enough to be able to start the match. Obviously I know nothing about your code and the details I'm kind of making up here but I do think it is a good place to start.
• Another thing worth noting that others have pointed out is that sometimes when my group try to search for games and we keep getting errors we often see one of the players get kicked out to an "attempting connection" screen where it counts up the tries to 9 and restarts the count. We have never seen a player actually successfully connect once this happen but will always have to restart the game at this point.
  • Not completely sure what's going on here but somehow the state of the player is completely messed up and cannot be recovered.
• One night we tried to see if it was related to data centers so we made sure to pick the same one but it didn't help, also we then tried to swap to another data center and still no luck.
  • So it seems the issues are not related to a specific data center.

• I'm playing on PS4 (I know this is a thread about PC but I think these issues are universal).
• Sorry for no screenshots or videos. Since I don't bother playing while it is broken I don't have it but if you think it'll be really useful please reach out to me.
• And if you would like to look into logs for my account or set up a session where you live monitor what happens when I play and these things happen I'd be happy to set something up, again just reach out to me.
• As a software engineer I know networking problems are the worst to debug but these are breaking bugs which are very common, I honestly cannot see how anything else would be higher prio. And I cannot see why you simply haven't invited someone with a broken account to sit right there and set it up so they play against some testing servers where you can push more debugging or whatever you need so you can live monitor all logs and drill down what the problem is.

Because EA don't care

Ok everyone, so I wanted ro give an update. Found out PART of the problem was my internet. But I uninstalled and reinstalled the game,  i unplugged my modem and router for a few minutes, and I did the same with PS4. The combination of all of that seemed to really help. 

Any new updates about this? I logged in on EA forums for the first time just to write this. You really need to get your stuff together if you want to keep your playerbase. I've started to like Apex but being forced to play solo is a big turnoff. I hate to say this but thanks to the code:leaf I'm not able to play with someone sharing the same Wi-fi with me (I live with another person who plays Apex too but we have to play solo due to this connection issue). Honestly this kind of issue is really frustrating and it is the FIRST thing that you should prioritize right now. I've looked into this problem for countless of hours these past days. Tried other games, checked if it was actually my connection, looked for solutions to code:leaf and adjusted my internet settings with portforwarding etc but sadly, this is all on your end.

If you need to know precisely: The game starts but only the party leader gets thrown out with code:leaf and the other member stays in character select with only one random person.

Product: Apex Legends
Platform:PC
Please specify your platform model. PC
AMD or Nvidia Model Number AMD RX570
Enter RAM memory size in GB 8GB
What is your gamertag/PSN ID/EA Account name? MajinxNatsu_
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
Are you using any software with an overlay? No
Which Legend were you playing (if applicable)?
Which Legends were your squad mates using (if applicable)?
Where did the issue occur? In a match
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. In random spots of the maps during several different matches
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. Playing a ranked game. I get code net and code wheel a lot which then takes away RP from me and penalized me for something that is not in my control
Did your squad mates also experience the issue? I don't know
How many matches had you played in a row before the issue occurred? Not sure happens randomly but at least twice a day. Happens more than that in public matches as well
When did this happen? (dd.mm.yy hh:mm) 2.14.2020 and days prior. Random parts of the day EST
How often does the bug occur? Rarely (0% - 9%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? When the bug happens my movement gets stiff and then my character gets completely stuck. Then it will throw me out of the game either saying code net or code wheel. When I am playing ranked it penalizes me and it also takes away RP points which I think is completely unfair. Something that is out of my control shouldn’t be penalizing me. It throws me out at crucial parts of the game too leaving my squad mates out to dry.
What should be happening instead? The game should be able to be played through the whole game without getting kicked off the server
Steps: How can we find the bug ourselves? No idea; not sure how often it happens to other people. Very frustrating. I have been trying to climb up the ranks but this bug is hindering my growth.

‌

Product: Apex Legends
Platform:PC
Please specify your platform model. PC
AMD or Nvidia Model Number Amd rx570
Enter RAM memory size in GB 8GB
What is your gamertag/PSN ID/EA Account name? MajinxNatsu_
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
Are you using any software with an overlay? No
Which Legend were you playing (if applicable)?
Which Legends were your squad mates using (if applicable)?
Where did the issue occur? In a match
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. In random spots of the maps during several different matches
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. Playing a ranked game. I get code net and code wheel a lot which then takes away RP from me and penalized me for something that is not in my control
Did your squad mates also experience the issue? I don't know
How many matches had you played in a row before the issue occurred? Not sure happens randomly but at least twice a day. Happens more than that in public matches as well
When did this happen? (dd.mm.yy hh:mm) 2.14.20 and various days prior anytime through out the day EST
How often does the bug occur? Rarely (0% - 9%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? When the bug happens my movement gets stiff and then my character gets completely stuck. Then it will throw me out of the game either saying code net or code wheel. When I am playing ranked it penalizes me and it also takes away RP points which I think is completely unfair. Something that is out of my control shouldn’t be penalizing me. It throws me out at crucial parts of the game too leaving my squad mates out to dry.
What should be happening instead? The game should continue playing as normally
Steps: How can we find the bug ourselves? No idea; not sure how often it happens to other people. Very frustrating. I have been trying to climb up the ranks but this bug is hindering my growth.

‌