6 years ago
Constant Packet Loss
Hello. Ever since tuesday i’ve been getting very bad packet loss in apex. I’ve tried everything: restart xbox, restart internet, soft reset console, reinstall apex, and nothing is making it work like...
I have exactly the same symptoms as others have described here. Have played Apex for 600 hours without this problem, now about 1/3 games have constant packet loss for the entirety of the game, and get a code net error when trying to disconnect. All servers report 0% PL on the main menu, and changing server does not help.
please give me the following info:
1: Verify MS/Ping to the server in game or here: https://gameserverping.com/apex
2: Internet speed
3: What OS / Build do you run?
4: All drivers updated?
5: Any 3rd party software running like Anti-virus, discord etc?
6: do you or any other member in the household watch youtube, streams or downloading while playing?
7: Have you tried to repair the game or clear game cache, Read this to know how: https://help.ea.com/en-us/help/faq/clear-cache-to-fix-problems-with-your-games/
8: Have you tried using a public DNS to see if this resolve the issue?
You can also go here: https://help.ea.com/en-us/help/faq/connection-troubleshooting-basic/
Follow the steps and give me a pring of your UOTrace
1: Attached (Ping)
2. 40mbps Down, 12mbps Up
3. Xbox
4. Yes
5. No (only party chat but the PL continues when not in a party)
6. Sometimes, but it also happens in the night when no one is using the internet
7. I've reinstalled the game, power cycled my xbox and done all the other steps EA have provided, but to no luck
8. Yes, I've used googles public DNS (8.8.8.8 and 8.8.4.4)
Thanks,
James
Get good