EA_Mako
Community Manager
2 years agoRe: Cross play account linkage trouble
Hey @FlowerxPower,
This happened because your content and progress are stored on the EA account, not individual platforms.
Different EA accounts cannot be merged together. If you unlink a platform from one, it will lose the progress that was earned on the original EA account since it's no longer attached.
To restore that progress you would need to re-link your Steam account to its original EA account.
If you're running into any trouble with that re-linking process you can contact support so they can take a look at the account.