Forum Discussion

Re: Engine Error 0x887A0005 - ID3D10Device::GetDeviceRemovedReason

@Brokeuun 0x887A0005 - DXGI_ERROR_DEVICE_REMOVED The video card has been

physically removed from the system, or a driver upgrade for the video

card has occurred. The application should destroy and recreate the

device. For help debugging the problem, call

ID3D10Device::GetDeviceRemovedReason.

12 Replies

EA_Blueberry
Community Manager
6 years ago
@Brokeuun

Your GTX 1050's driver is from 2018. Have you tried updating that to the latest version yet?

Once updated, go to the Nvidia Control Panel (right-click on the the desktop) and make sure Apex Legends is added to the list to launch the game from your Nvidia GPU.
Brokeuun
6 years ago
i have download the nex pilotes for my composent.(07/23/2019)but my game crash again help me pls
Brokeuun
6 years ago
???hi, look my message please
EA_Blueberry
Community Manager
6 years ago
@Brokeuun

I'm sorry for the delay. Can you upload a new DxDiag for me please?
Brokeuun
6 years ago
that's it
Brokeuun
6 years ago
i don't if there is the doc
22DxDiag.txt103 KB
EA_Blueberry
Community Manager
6 years ago
@Brokeuun

Your GeForce GTX 1050 GPU still has a driver from 2018. Please get that updated.
Brokeuun
6 years ago
man you are the best, new my games works
EA_Blueberry
Community Manager
6 years ago
@Brokeuun

Woohoo! Thanks for being patient and see you in Kings Canyon! :eahigh_file:
Razalkaa
6 years ago
@EA_Blueberry
I got the same error.
Sometime's DXGI_ERROR_DEVICE_HUNG and now plus the another one DXGI_ERROR_DEVICE_REMOVED.
after 1 - 2 minutes drops from the plane.
renesweb74
New Vanguard
6 years ago
since last Nvidea Driver Update 441.12 all rounds - terrible - unplayable
VoltexSLO
2 years ago
Same issue with newest drivers...🤦🙁