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Community Manager

Re: Extremely bad lag specifically in Apex on PC

That is definitely weird. It's also strange that no issues like this are happening when you play on PS4 as well.

Have you tried using a different DNS in Windows to see if that makes any difference at all? Sometimes that can help with cases like this. You can update the DNS in your Windows TCP/IP settings. For more details on how to change those check out the Microsoft Support website. If you choose the Manual option you can enter a DNS of your own choosing.

I usually go with the public Google DNS (primary: 8.8.8.8; secondary: 8.8.4.4), but if there's a different DNS you would prefer using that's OK as well. Let me know how that goes when you've had the chance to try it out.

Thanks again!

/Kent

2 Replies

clownpiece69
5 years ago
@EA_Kent Tried using a couple different DNS options, no luck unfortunately. I found this thread with a similar-sounding issue, but had no luck with their solution either unfortunately: https://answers.ea.com/t5/Technical-Issues/Apex-Input-latency-for-the-first-10min-of-the-game-Every-time-I/td-p/8671435
I've also been doing more tests to see how consistent the issues are. My earlier statement about the lag clearing up after around 10 minutes is inaccurate, I haven't been able to reproduce that in a while. It will go away sometimes for a minute or two, sometimes for the rest of that individual game, sometimes for multiple games, but it's very inconsistent and there doesn't appear to be a pattern.
Apologies to the people I've matched with while trying to fix this, if there was another way to test it I'd do it.
EA_Kent
Community Manager
5 years ago
@clownpiece69

I appreciate you following up. I know what you mean. I'm sorry we don't have an easier way of testing this.

Is it possible this could actually be software-related? Could there be something else running on your PC that might be causing the lag you've been seeing? If that's the case, starting up your PC in a Clean Boot may help get around it. For more information on how to set one up check out the EA Help website.

Once your PC starts back up try launching Apex Legends again and see how you get on. Let me know how it goes for you once you've had the chance to try it out.

/Kent