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EA_Atic's avatar
EA_Atic
Icon for DICE Team rankDICE Team
7 years ago

Re: Game closes to desktop when trying to change key bindings

Hey @Vyykis654, do get any other crashes or error message while playing the game? 

Make sure that all drivers for windows and your gpu drivers are up to date. 
 
You can also try to do a clean boot to see if there any programs messing with Apex and turn off any overlay programs for example Discord or Nvidia experience.
 
Try running a CCleaner to remove old temp files and cache.
 
Let me know if this works or not for you. 🙂
 
/Atic

3 Replies

  • Vyykis654's avatar
    Vyykis654
    7 years ago

    Thank you for your reply @EA_Atic ,

    My game also seems to crash randomly during a match with this error message:

    "Engine Error 

    0x887A0006 – DXGI_ERROR_DEVICE_HUNG The application’s device failed due to badly formed commands sent by the application. This is an design-time issue that should be investigated and fixed."

    I tried clean booting and turning off Discord as you suggested but nothing worked.

  • EA_Atic's avatar
    EA_Atic
    Icon for DICE Team rankDICE Team
    5 years ago

    @Vyykis654 That error message most of the time relate to the GPU drivers that you have. I recommend that you try to complete reinstall of the drivers and try again.

    /Atic

  • meeee132's avatar
    meeee132
    3 years ago

    I did everything listed in the steps 

    I even uninstalled and reinstalled and the application still closes when I try to change my keybinds 

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