Re: Game freeze after getting to the drop ship in every game

Same problem here was working fine 3 days ago.

Tried every possible fix available and to no avail.

Also crashes and will not allow me to end apex process

in task manager and stays in background processes/

Hope someone sorts this out soon

I just tried again and it's still freezing during dropship phase. It's the 3rd day now I can't play at all and radio silence from EA. This is a recurring issue and they should know by now what to do. Please, me and many other people can't play AT ALL since 3 days. It's an issue on your side and you have to fix it for us. We can't do * on our end except complain here

Good day All,

Has anybody found a fix for this as it is really becoming frustrating and annoying to say the least.

Post any help will be appreciated.

Thanks,

Ja3bo

trust me i did all the ways but nothing fixed it, 

I tried to low my GPU Mz to 1160 to CPU, reinstalling origin to SSD or harddrive and tried to low the settings down, but nothing worked 

this issue has been there for 4 days now !!! unacceptable ! 

I tried every possible fix possible re-installed; uninstalled; repaired game how may times and restarted PC more times

then I can remember because of the APEX crash and Programs not responding.

I guess because the game is free to play and not everyone has this problem it is not that important to sort it out.

I played since season 1 to 5 - no issues until like Wednesday or Thursday last week.

It is not fun to have no hope!!!

this are some of devs of apex please try to send them your message about freezing 

1- https://twitter.com/raymecvinson?lang=en
2- https://twitter.com/vincezampella?lang=en
3- https://twitter.com/lowkeydbjosh?lang=en
4- https://twitter.com/respawn?lang=en

I've tweeted already

https://twitter.com/xkcu6/status/1274048918700150784

I don't have Twitter but anyone else who has, PLEASE write the devs about this issue. It's the 4th day now and this is totally unacceptable. I even paid for the battlepass, so it's not just affecting "freeloaders"! It's even more frustrating because this is not the first time this issue happens, so they know exactly how to fix it for us but they are just silent, like WTF?!?

Yeah I'm on about day 5 of this as well, getting really old.

Contact them there:

Hello there, thanks for the feedback about Apex legends on PC. That's not what we like to hear! We have not seen this issue noted as a known issue right now. I'd love to take a deeper look to see if we can help. To begin, can you please send us a direct message here: -- Bruce 

Good day EA,

Some kind of a fix or any hope for some of us that are struggling to get a game that worked fine up until 5 days ago!

No changes to our PC's we experience this problem and we have to hard shutdown our PC's as it causes issues with other programs.

I have never experienced issues with steam games doing this.

This happened around 5 days ago - please how about a hotfix?

Thank you for your time.

Ok problem fixed - simple actually update your bios to latest version.

Hope this helps everyone with the same problem.

Hey everyone. 

Thanks for the reports on this. I'll pass this information along. 

@Ja3bo 

What type of motherboard do you use? Also, which BIOS version number are you currently on after updating it? 

/Kent

BaseBoard Product ASUS X99-A/USB 3.1

BIOS Version/Date American Megatrends Inc. 4101, 2019/07/10

Hope this helps

@EA_Kent  my MSI motherboard is up2date and I still have the issue. 

Mainboard: MSI Z170-A PRO 

I think it was an exceptional situation for @Ja3bo 

Video footage of this problem:

https://twitter.com/xkcu6/status/1274048918700150784

I tried alot to fix it myself: 

• Installed latest Windows update
• Installed latest NVIDIA update
• Installed older NVIDIA drivers to test
• Played around with in-game resolutions and video settings
• Disabled Origin and NVIDIA overlay
• Unequipped character/weapon skins
• Unequipped music packs/loading screen images
• Cleared startup parameters in game properties
• Updated essential I/O drivers
• Unloaded third party drivers
• Uninstalled/Repaired Apex
• Whitelisted Apex executable in Windows Defender (even tho it's obviously not a fix, but who knows lol)
• Checked firewall ruleset 
• Checked if ports are forwarded on router side

It seems to be a serverside problem for some players. Hope this helps to find a solution. 

My BIOS is also on the newest version and the game Stil freezes when getting into the dropship, this is been going for almost 6 days now.. I would like to play apex specialy since I paid for my battle pass and I want to continue leveling it. 

Is your motherboard BIOS as follows:

Hi Domex.

Check your BIOS again.

What MOBO and CPU do you have?

The other thing I also did was Clean up my registry and move the game to another drive with Origin.

What did you use to clean up your registry?

Updating my BIOS didnt work

I am running an ASUS H-370F

Updated toe the latest bios version which is 1901

Still no luck...

It was fine a few days ago, and today this problem suddenly appeared.

CC Cleaner the free version:

Link as below:

https://www.ccleaner.com/ccleaner/download

Hope this helps!

I was searching processor errors and it suggested I update my BIOS.

It worked for me.

Sorry did not work for you.

Seems like my problem is back again. Had one day of playing and the freezing starts again.

This is really a daunting task to try and repair this game.

Can the developers sort out a fix please.

Thanks