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EA_Illium's avatar
EA_Illium
Icon for EA Staff (Retired) rankEA Staff (Retired)
2 years ago

Re: how do i submit a support ticket for apex?

Hi @kiwibugs 

You can create a support ticket using the following link:

 

How to use EA Help

 

However, to check was your PSN account ever linked to a separate EA account?

 

If so, please note progress and items are stored at the EA account level instead of the Platform account. To attempt to recover items and progress you will need to link it back to its original EA account if this is the case. 

 

Cheers!