EA_Kent
Community Manager
4 years agoRe: Huge lag spikes and freezes
Hey @SaiHoHk,
We've been looking into the performance issues that some people have been seeing since the 9.1 update. I've also heard some cases where lowering your mouse DPI can help with stuttering, so that may also be worth a shot.
It also sounds like this could be connection-related. If the ping is spiking it could be causing the game to hitch up. Can we try running through some other troubleshooting to see if we can help stop it from happening?
I'd recommend starting off with the basic connectivity steps from the EA Help website first. If it keeps happening after that check out the PC-specific steps as well. Let me know how that goes once you've had the chance to give it a shot. Thanks!