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FrianBantana's avatar
FrianBantana
2 years ago

Re: inability to login on xbox one due to a disabled email associated with ea

Thanks @EA_Mako and @Kstan777 .

I was able to submit a new Case after going to the EA Help home page -> searching for and selecting my game -> selecting I need help logging into my EA account -> and then selecting the Chat with us tile. The support person was able to unlink my disabled EA account from my platform account. 

4 Replies

  • mpainer's avatar
    mpainer
    2 years ago

    Thank You that was the only to fix my disabled issue

    Cheers

  • FrianBantana's avatar
    FrianBantana
    2 years ago

    MAYBE TRY A DIFFERENT GAME ON THE EA HELP PAGE. I SELECTED F1 24 AND I SEE IT THERE. I DOUBT THE GAME YOU CHOOSE MAKES A BIG DIFFERENCE FOR THIS PARTICULAR ISSUE. 

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