Forum Discussion

Re: inability to login on xbox one due to a disabled email associated with ea

I was able to submit a new Case after going to the EA Help home page -> searching for and selecting my game -> selecting I need help logging into my EA account -> and then selecting the Chat with us tile. The support person was able to unlink my disabled EA account from my platform account.

4 Replies

EA_Mako
Community Manager
2 years ago
Glad to hear it @FrianBantana, thanks for the update!
mpainer
2 years ago
Thank You that was the only to fix my disabled issue
Cheers
66555rhjdffvvv
1 year ago
THERE'S NO CHAT WITH US TILE
FrianBantana
1 year ago
MAYBE TRY A DIFFERENT GAME ON THE EA HELP PAGE. I SELECTED F1 24 AND I SEE IT THERE. I DOUBT THE GAME YOU CHOOSE MAKES A BIG DIFFERENCE FOR THIS PARTICULAR ISSUE.