Forum Discussion

takerun10's avatar
takerun10
6 years ago

I've got the penalty for leaving match(at rank match) caused from error

"クライアントがチート対策機能を実行していないか、チート対策認証に失敗しました: Authentication timed out [1/2]" Sorry this is Japanese message but when I was playing rank match, apex stopped when I'm in loading screen. And this message p...
EA_Kent's avatar
EA_Kent
Icon for Community Manager rankCommunity Manager
6 years ago

Hi all. 


I appreciate the additional details on this. 

We're currently looking into the stability issues that have been happening in some locations, including Japan. Thanks for being patient with us while this is under investigation. 

/Kent

darkzoan's avatar
darkzoan
6 years ago
@EA_Kent I know it is difficult to be a developper and problems will always arise but, as a temporary measure, you should at least remove the leaver penalty until you can make those servers stable.
That would make everyone happier.

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