Community ManagerRe: Just lost years of progress on PS5 due to cross progression.
Hey @gabeygard,
In your situation, it looks as though your current EA account has received Cross Progression already, but I'm seeing you had linked your PSN account earlier this month.
Keep in mind that progress does not transfer from one EA account to another. If you had progress on your PSN account, that would still be available on the EA account where that was originally earned. It cannot be transferred to a different EA account.
In this case to recover the progress you previously had on PlayStation, you would need to move that PSN account back to the original EA account. If you run into any trouble with that process, you can get in touch with our support team for more assistance.
This would be the same situation for you. It looks like your Xbox account was linked to this current EA account recently, so your progress would still be on the original EA account. You'll need to re-link your Xbox account to the original EA account to recover that progress.
Please see the FAQ here for more details on this situation: A Quick Guide to Apex Legends Cross Progression - Answer HQ (ea.com)
