EA_Aljo
Community Manager
3 years agoRe: Losing connection to EA servers
Thanks for getting back to me. Apologies for the late response. I was out of the office the last couple of days. Anyway, let's start with the basics. I'd like you to power cycle your equipment with the following steps: unplug your modem/router and console. After 2 minutes plug in the modem/router. Let them come back online completely. Then plug in your console and start it up. Let me know if that helps or not.