EA_Illium
Community Manager
2 years agoRe: need help with cross progression
Hi @LovedKiyo
This would be because progress and items are stored at the EA account level instead of the platform account (PSN in this case). So when you unlinked your PSN account and moved over to another EA account you did so without your progress and items.
If you wish to attempt to restore your progress and items you will need to reconnect it back to its original EA account. However, please keep in mind this means you cannot use it with cross-progress with any other accounts tied to the EA account it is currently on.
Thanks!