Forum Discussion

Re: Packet Loss only in Apex

Yes, the trace route consistently times out on hops 4 through 6. I'm on AT&T Fiber and located in the Midwest. I have had some luck playing on coastal servers, specifically New York, so I wonder if it's just a different route that avoids the problematic hops? I'm not versed enough in how that works to know if that's a potential explanation. I haven't tried pursuing it with AT&T, but I suppose it's possible they could do a reroute if the problem is identified. Really just guessing at this point.

6 Replies

  • tegethoff2010's avatar
    tegethoff2010
    3 years ago

    For what it's worth, over the past two days the issue has largely resolved itself for me. My connection to my usual server has been much better, though still hitting a tough game here and there. Tracert still times out consistently hops four through six, so that must not be a defining issue.

  • Marclivis's avatar
    Marclivis
    3 years ago

    So mine was completely fine for the last ~2-3 weeks, however as of today it's back.

    EA any help you can provide? It's ONLY in Apex... no single packet loss test shows any issues, even ones specifically designed to test Apex packet loss.

  • Hmmge's avatar
    Hmmge
    3 years ago

    I'm having the same issue, had this a couple weeks back, only in Apex.

    Today I've been trying to play a couple games but they've all had 5 - 11% packet loss. No issues yesterday.

    Any other game or service works perfectly fine. This happens on all EU gateways for me.

  • Just to note, seems using a VPN prevents it from happening.

    This does add a bunch of delay though so it really doesn't feel very good to play with..

  • Seems to still be on-going & affecting many other people based on the threads posted. I'm guessing there's no assistance to be offered?

    Also, one thing I also noticed is when I first load Apex, the data center list will have packet loss on pretty much every server. If I restart, it goes away from the data center list, but usually reappears in-game after a few matches.

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