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Re: Possible AMD driver bug causing Anti-Cheat bans.

Just to clear up some confusion in when Anti-lag+ was released and I will share my research on this topic:

Anti-Lag+ has been an available feature for Apex since Adrenalin Edition 23.9.1 which released September 6th. Apex was a launch title for this feature (Link to what Anti-lag+ is and what it does).

Adrenalin Edition 23.9.2 was released on September 20th.

Adrenalin Edition 23.9.3 was released on September 26th.

Adrenalin Edition 23.10.1 was released on October 11th and later recalled after Valve's tweet.

Looking over the release notes only suggests Anti-lag+ added to more supported games, there are no notes saying fixes or alterations were made. That doesn't mean there weren't changes, just nothing made public.

My best guess is that Easy Anti-cheat has been flagging Anti-lag+ users, monitoring and building a profile for what it believes is an exploit since the feature has been released. Or since some unannounced  update changed some parameter that triggered EAC to begin flagging users. Few weeks later, it begins to roll out bans after it has built a profile.

That said, this is my best guess... We won't have a definitive answer until we get an official update from someone at EA or Respawn.

Per my previous post in this thread, I had reached out to a Respawn Community Manager on reddit but, either there was some miscommunication or they didn't really read my post and assumed it was related to a prior Linux issue... I reached out again asking for clarification... Guess we'll see.

If any EA Community Managers could please provide an update to this issue, it would be greatly appreciated, thank you.

EDIT: Respawn Community Manager has responded

16 Replies

  • DuplexM9's avatar
    DuplexM9
    2 years ago

    I am still banned as well. Got ban email late night on the 9th. This is frustrating because I play Apex to play with my friends and now I cannot play with them. 

  • So RSPN_Thieamy has responded to my questions on reddit.

    Link to comment thread

    Anyone who has only filed ONE dispute, can you please file a second dispute mentioning Anti-lag+ and your AMD GPU? Remember to be polite and please report back on your results.

    Not that I don't want to trust the Respawn Community Manager but seeing as I only have one dispute remaining, I would very much like to confirm the ToS team is updated on the issue...

    As for people who have filed three times and got locked out, is there an option for you to dispute again? Or will we need to hear an EA Community Manager about those cases?

  • I went ahead and asked some follow-up questions and will report back when there is a response.

    I also made a post on Reddit relaying RSPN_Thieamy's information and that will hopefully confirm people are being unbanned.

    Link to the post

    Bleh, this has been frustrating...

  • @EA_Mako 

    So what is EA's stance on the users still banned for this and who have used up all 3 ban appeals. Are we SOL?

    I added details about this on my 3rd ban appeal and was denied

  • yyyyatox's avatar
    yyyyatox
    2 years ago
    @DeathFox21 I understand it’s been frustrating for both sides, but how long do they think they can keep it quiet and allow those who have used 3 disputes and been declined already go unheard

  • @DeathFox21 wrote:

    I went ahead and asked some follow-up questions and will report back when there is a response.

    I also made a post on Reddit relaying RSPN_Thieamy's information and that will hopefully confirm people are being unbanned.

    Link to the post

    Bleh, this has been frustrating...


    I'm also of the small crowd of people who filled 3 disputes and also was one of the first few to have done so. Still banned and still waiting. Unsure if I should be hopeful that users are seemingly getting unbanned since it seems the others like me are still out of luck...

  • I’m also in the same boat now. I only disputed twice before I saw the post that the tos team is aware of the issue now. Submitted my 3rd appeal and it’s just getting auto denied now. 

    edit: I tested a second account to see if it would get banned and it did. That account also has been unbanned automatically but my main account remains banned. 

  • yyyyatox's avatar
    yyyyatox
    2 years ago
    @smallpeter Would you happen to know the time it was unbanned so we can maybe get rough times for I’m guessing the first unban wave
  • yyyyatox's avatar
    yyyyatox
    2 years ago
    @smallpeter Was your ban removed from the EA site before you attempted to join a match? Or did you just launch in and try
  • I didn’t get an email or any sort of notification when it was unbanned. I just signed in to check the ban history on the account and saw it was unbanned.

  • hLgoFc's avatar
    hLgoFc
    2 years ago

    So I'm here to add myself to the banned list.

    I've been banned around 1 week ago. Opened 3 disputes that have always been rejected. The last dispute I even sent the link of many reddit threads reporting the problem related to the anti-lag+, a screenshot of my drivers and even the receipt of my new 7800XT I just bought and installed on my computer. I don't know what I can do more.

    PC:
    I5 11400

    XFX 7800XT

    I wonder how I can get my apex account back. It's just so sad.

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