Forum Discussion

DICE Team

Re: Random Packet Loss for whole Match / Lobby broke after short games

@PiXx0-BF For most of the network issues, that we are seeing it's network hubs that you are getting routed to are having issues.

Inside the red box are potential server hubs that keep sending your data to the end destination and in this case our server. If one of those servers hubs has an issue with being overworked or cant handle the data it will reflect on your connection to us and in-game (bad ping, loss of connections, data loss and so on). This is outside of our domain and control as we don't control how your data get sent to us only that our system accepts it.

My great paint skills.

I suspect that you keep getting hit by bad routing.

/Atic

1 Reply

PiXx0-BF
Not applicable
4 years ago
Hi @EA_Atic ,
thank you very much for your response.
I know that you are not responsible for each hop, but because its the only game which has this issues i am quite sure its not a basic / general routing problem.
Is there any way to validate this information? Some test Page / Server which i can use or something else? I really would like to understand that problem and solve it if can. But Apex has very little options to do this.
Is there always a new connection on each match? Because if not that theorie would not work out.
BR,
JOshua