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EA_QueenBee's avatar
EA_QueenBee
Icon for Community Manager rankCommunity Manager
2 years ago

Re: Repeat suspension

Hey @PhoenixFlame777,

Unfortunately we're not able to look into bans here on the forums. It sounds like you've already reached out to our terms of service team, which is the right way to go, as they can take a look into this for you to see if it's justified.

But if they've already responded that it is, and you don't use chat in any way in-game, then is it possible that maybe it's an account name issue? Could that be flagged as offensive and be causing you to get these temporary bans?

3 Replies

  • I mean I just use my PSN name, but I guess I could try changing it IF THE GAME WOULD LET ME IN...

  • Absolutely none, and even when I specifically requested an explanation on the second suspension they gave me the same cookie cutter response as the first time. It just says the general offense thing in the ban history.

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