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EA_Mako's avatar
EA_Mako
Icon for Community Manager rankCommunity Manager
2 years ago

Re: S17 Master Badge Issue

@Jamdivi 

We cannot individually grant badges, however if there's a larger situation affecting multiple people, these individual reports can help us identify those so the team can come up with an overall fix for all involved.

3 Replies

  • @EA_Mako So you're saying that unless there are large swaths of users affect by this exact issue that there is nothing that can/will be done? I'm just SOL and everything that I did from S17 is just gone forever? I can't imagine there are tons of people in this situation. I find it extremely hard to believe that the devs are not able to fix this as they are literally messaging Reddit users individually to assist them with their issues, in some cases. Why are certain users being helped on an individual basis but not others? 

  • EA_Mako's avatar
    EA_Mako
    Icon for Community Manager rankCommunity Manager
    2 years ago
    Hi @Jamdivi,

    I'm saying the more examples we have of a situation, the easier it is to get to the root of the situation.

    We'll pass this along and if I have any updates I'll be sure to share them, thanks.
  • Returning once again to complain that all of my stats and badges from S17 are still gone.